 |
Themes & Channels
→ Calendar
→ Top Storage
Trends in 2012
→ Most Promising
Storage Start-Ups
→ Start-Ups' Profiles
→ 101 SSD Makers
in the World
→ All 57 M&As
in 2011
→ All 55 Financial
Funding Rounds
in 2011
→ All Firms
in De-Dupe
→ Top 10 WW
Storage Firms
in 2010
→ Storage
Abbreviations
→ What Do
Represent
All These Bytes?
→ Editor's Message
to PRs
Enhanced OverlandCare Service
This is a Press Release edited by StorageNewsletter.com on Tue, July 19th, 2011
For SnapServer, SnapSAN, NEO and REO products
Overland Storage, Inc. enhanced OverlandCare service offerings for the company's line of SnapServer NAS, SnapSAN, NEO Series tape products and REO Series VTL solutions.
Featuring new onsite service and installation options, round-the-clock phone access to solution experts, as well as proof of concept and architectural design offerings, the expanded OverlandCare program strengthens the company's ability to provide technical assistance on a global scale. The enterprise-class components and flexibility of the tiered offering also empower Overland channel partners to customize and sell complete service and support solutions to meet customers' needs.
Overland's new centralized global solution call center integrates with its regional solution call center infrastructure across all of the company's product lines. This network of solution centers provides a framework of support and services designed to enable customers to spend less time managing their infrastructure and focus more on technology innovation to grow their business.
Benefits of OverlandCare
Featuring new onsite service and installation options, round-the-clock phone access to solution experts, as well as proof of concept and architectural design offerings, the expanded OverlandCare program strengthens the company's ability to provide technical assistance on a global scale. The enterprise-class components and flexibility of the tiered offering also empower Overland channel partners to customize and sell complete service and support solutions to meet customers' needs.
Overland's new centralized global solution call center integrates with its regional solution call center infrastructure across all of the company's product lines. This network of solution centers provides a framework of support and services designed to enable customers to spend less time managing their infrastructure and focus more on technology innovation to grow their business.
Benefits of OverlandCare
- Investment by Overland Storage in infrastructure and solution call center resources to ensure quick response and one-call resolution for customers
- 24x7x365 global call center technical support available on all Overland Storage products
- Optional four-hour onsite support available worldwide on all SnapServer NAS, SnapSAN, NEO Series Tape and REO Series VTL products
- Onsite installation services and support for the entire Overland Storage line of data backup and data protection products
- Proof of concept and architectural design services available for the deployment of complex solutions within customers infrastructure
- Warranty certification delivery system, featuring automatic electronic distribution of warranty certificates and entitlement validation
- Secure service portal, including online product registration and access to services-related information such as the ability to track and log service calls in real time
Print this newsWith all the daily news
on the WW storage industry, this
website is updated every day at 9AM
in Chicago or 4PM in Paris.
You can subscribe to receive
an email with the daily headlines.
COMPLETE STORAGE
START-UP DATABASE
It contains more than 350 current
storage start-ups in the world
(2/3 in USA), with, for each firm:
- Company name,
- Headquarters, web site, CEO
- Year founded,
- Business activity,
- Yearly financial funding
and total received,
- Classification by sector.