ServiceNow Knowledge26: Cloudera Launches Workflow Data Fabric Zero Copy Connector for ServiceNow

Cloudera, a company bringing AI to data anywhere, announced at ServiceNow’s Knowledge26 conference the availability of a Workflow Data Fabric Zero Copy Connector for ServiceNow, a new integration that seamlessly connects hybrid data lakehouses with intelligent workflows to enable secure, real-time autonomous AI execution, without the need for costly data duplication.As organizations race to operationalize AI, many are running into a fundamental barrier: their data. Despite strong investment and clear strategies, most enterprises still struggle to access, integrate, and govern data across fragmented environments. In fact, nearly 8 in 10 organizations say their AI initiatives are hindered by incomplete data access. This disconnect is driving demand for new architectures that eliminate data movement and bring AI directly to where data resides.

The connector allows enterprises to query data directly where it already lives, eliminating traditional data movement requirements while maintaining strict security and governance standards. By eliminating the “data movement tax,” organizations can bypass data movement pipelines, reduce costs, and avoid redundant storage while keeping sensitive data (PII, PHI, PCI) secure within protected hybrid environments and compliant with regulations like the EU AI Act, DORA, and HIPAA.

“Enterprises cannot scale autonomous AI without being able to prove why decisions are made,” said Leo Brunnick, CPO, Cloudera. “Without this traceability, organizations cannot safely deploy AI agents or meet regulatory demands. This is especially critical for Chief Information Security Officers, Chief Data Officers, and Chief AI Officers, who carry the risk, security, and compliance burden as AI moves from pilot to production-scale operations.”

“Cloudera plays a critical role in breaking down data silos by bringing enterprise data into a single, governed platform where it’s already curated, processed, and trusted,” said Pramod Mahadevan, VP, data and analytics product ecosystem, ServiceNow. “By leveraging those high-quality insights, we’re able to drive intelligent automation and workflows, enabling closed-loop remediation that helps organizations quickly identify, address, and resolve issues with greater efficiency and confidence on the ServiceNow AI Platform.”

This collaboration builds on a strong, established partnership, with ServiceNow joining Cloudera’s partner AI ecosystem in 2025. Extending this partnership, the new Workflow Data Fabric Zero Copy Connector for ServiceNow enables enterprises to link every AI-driven action back to its source data-without moving sensitive information. As the first-to-market connector delivering hybrid-native, true zero-copy AI governance integrated with ServiceNow, organizations can operationalize AI at scale with the control, compliance, and trust required for production environments.