Veeam Partners with ServiceNow to Power Data Resilience Processes and Workflows

Veeam Software, Inc. announced the Veeam App for ServiceNow, which helps organizations to integrate the management and automation of Veeam Data Platform’s data protection capabilities within their ServiceNow workflows. The Veeam App for ServiceNow delivers bi-directional, policy-driven backup and recovery orchestration capabilities natively within the ServiceNow AI Platform, offering full auditability, real-time status sync, and compliance reporting. The solution is available in the ServiceNow Store.

Veeam App for ServiceNow is built to deliver a secure, and intelligent bridge between organizations’ Veeam infrastructure and their IT Service Management (ITSM) workflows. This enables ServiceNow users to monitor, orchestrate, and automate Veeam-powered data protection tasks without leaving the ServiceNow AI Platform.

“In today’s digital landscape, everything depends on data – especially the workflows that drive modern business operations,” said John Jester, CRO, Veeam. “Data Resilience means ensuring all organizational data is protected, so business can continue uninterrupted, no matter the circumstances. By uniting Veeam’s secure backup and resilience features with ServiceNow ITSM automation, we enable customers to simplify operations, accelerate recovery, and stay prepared for audits in an increasingly complex regulatory environment.”

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Veeam App for ServiceNow is designed for organizations in highly regulated sectors – such as manufacturing, healthcare, pharmaceuticals, and finance – as well as enterprises seeking to:

• Empower teams with self-service data protection and automation
• Streamline business continuity with automated incident creation
• Enterprise organizational intelligence by enriching ServiceNow with Veeam data
• Achieve comprehensive auditing, reporting, and compliance through a secure, policy-driven platform
• Deploy role-based and self-service operations for backup management

“Successful partnerships are built on a shared vision and a joint commitment to solving real business challenges at hand,” said Alix Douglas, group VP, partner solutions, ServiceNow. “Veeam App for ServiceNow gives customers powerful new ways to further protect data in highly regulated sectors. This collaboration is only the beginning of empowering organizations to thrive in today’s dynamic business environment.”

Veeam App for ServiceNow empowers organizations to decentralize backup management, streamline incident response, and enhance visibility while maintaining enterprise-grade security and control.

• Automation and Compliance: Automated compliance documentation and audit trails for business and regulatory requirements
• Bi-Directional Synchronization: Real-time status updates and unified workflows between Veeam and ServiceNow
• Integration with native ServiceNow users and group management: For role-based access to policies, jobs, and data.
• Accelerated Response and Traceability: Reduced manual intervention, faster incident resolution, and end-to-end traceability
• Veeam App for ServiceNow is available for free to Veeam Data Platform Advanced and Premium edition customers through the ServiceNow Store.

Resources:
Blog: Veeam Unveils a New Alliance Partnership with ServiceNow with the Launch of a Free App     
Veeam App for ServiceNow DS