Arcserve Launches New MSP Lightning Partner Program, Reaffirming Channel Commitment

Arcserve, a pioneer in unified data resilience solutions, announced the launch of its new MSP Lightning Partner Program, designed to empower Managed Service Providers (MSPs) to deliver scalable, secure, and compliant data resilience, immutability, and SaaS backup solutions for their clients.

The new program features a simplified global structure with three progressive tiers – Associate, Premier, and Elite – each offering increasing benefits and incentives as partners grow their Arcserve business. This partner-first approach provides MSPs with the tools, training, and incentives needed to expand their service offerings while delivering outstanding customer experiences.

A leader in data resilience services available for monthly billing, the Arcserve data resilience portfolio helps MSPs offer a complete data resilience portfolio. MSPs can add one or multiple Arcserve solutions, including data backup and recovery,  cloud immutable storage, and SaaS backup capabilities to protect and recover data from Microsoft 365, Entra ID, Google Suite, Salesforce, and Zendesk.   

Some of the benefits of the MSP Lightning Partner Program include:

• NFR licenses for internal use.
• Access to Marketing Development Funds (MDF) for higher partner tiers.
• A lucrative rebate program.

“We understand that MSPs need more than just great technology – they need a true business partner,” said Shawn Massey, Global VP of Managed Services, Arcserve. “Our new program provides the certification pathways, incentives, and support resources that enable our partners to confidently deliver managed services around our solutions. Through the Arcserve Academy e-learning platform, partners can gain expertise in our full portfolio of data resilience solutions at their own pace.” 

“Now more than ever, small business needs ransomware protection and comprehensive data resilience from their managed service provider partner. Arcserve wants to help our MSP partners serve their growing customer base and offer even more business services like immutable storage, SaaS platform backup, and reliable data recovery. The new MSP Lightning Partner Program reflects the ongoing Arcserve commitment and investment in our MSP partners,” said Chris Babel, CEO, Arcserve.

The program supports MSPs delivering core services including backup and recovery, cybersecurity, and infrastructure monitoring. It includes governance and compliance measures, with ongoing evaluation of sales growth, customer satisfaction, and support quality to maintain program integrity. The company has trained all employees on this evolution in channel engagement to ensure consistent support for MSP partners.