Storbyte Selected by HBO

Storbyte, Inc. will provide remote and on-site data center support and service to HBO/WarnerMedia, the American, multinational mass M&E conglomerate headquartered at 30 Hudson Yards, NYC.

“Providing sustainable and seamless access to data is our commitment,” said Storbyte CEO, Steve Groenke. “This support extension with WarnerMedia further strengthens our relationship with HBO and provides an opportunity for our certified technicians to better personalize support and service to ensure a consistent customer experience.”                                  

WarnerMedia demands a high level of video content availability. Storbyte provides this personalized service and improves the end-user experience through its customer engagement center. Its technical support encompasses same-day intervention and critical response via telephone, email, on-line engineering support, on-location engineering support, on-location pre-exchange hardware deployments, and exchange hardware replacements.

“HBO’s industry leading streaming services are running on Storbyte’s best-in-class hardware, and support is critical,” said George Manley, senior sales enginee, Storbyte. “Our 24/7 customer engagement center provides proactive, reactive, on-site, and remote support for Storbyte and non-Storbyte products.”

Storbyte is a growing business that was born out of the need for reliable and cost correct storage solutions, both on-prem and in the cloud.