Multi-Specialty Medical Group Compass Health Selects Arcserve

Arcserve, LLC announced that Compass Health, an independent multi-specialty medical group, selected Arcserve Unified Data Protection (UDP) to protect its most critical patient data and enable the transition to an entirely virtualized environment.

Subsequently, the organization has unified its disparate backup systems, whereby reducing its data loss risk, backup labor time by 15% and storage footprint by 70%.

An emerging medical care provider, Compass Health, serves patients in specialties ranging from oncology and neurosurgery to urology and dermatology. After experiencing rapid growth, the organization was saddled with managing several IT infrastructures, million-dollar electronic medical records (EMR) systems, and disparate legacy backup solutions that rendered it vulnerable. Further, the IT team was tasked with standardizing its backup processes and supporting the migration to a virtualized environment.

In its search for a more sophisticated data protection offering, Compass Health considered Acronis International GmbH and Veeam Software, Inc., among others; however, chose Arcserve UDP, which it deployed via Arcserve’s appliance modality.

“I was pretty much sold right from the get-go,” said Carl Seabold, director of IT, Compass Health. “Nothing in my mind could top what Arcserve could do with our virtualized environment. Acronis didn’t have the tech that I was looking for and Veeam had issues doing granular data recovery.“

The UDP Appliance protects data across Compass Health’s nine virtual servers at its primary data center, as well as virtual hosts at most of its remote clinics.

“Compass Health must protect the integrity and availability of our patient data to ensure continuity of our business,” Seabold shares. “Arcserve UDP Appliances enable data recovery at the most granular level, and support efficient and effective protection of virtualized data at a price our medical clinics support. This gives us the confidence that our most important information is safe so we can spend less time managing the backup process and more delivering high-quality, patient-centered care.“

Since implementation, Compass Health has seen a reduction in time spent managing its backups, eliminated the complexity of protecting its virtual servers, and reduced IT costs by shrinking its overall storage footprint.

“I’ll spend a couple hours on a Sunday evening testing one of the VMs, making sure I can do a full recovery, and that’s pretty much the extent of it,” Seabold continues. “As I change or upgrade servers, I’ll take a peek at the dashboard. But, usually I just check a checkbox to make sure the new server is getting backed-up as soon as it’s deployed and that’s it – it’s ready to go.“