Druva: Data Availability and Governance Solution for Salesforce

Druva, Inc. has added Salesforce.com, Inc. to its portfolio of cloud applications for enterprises, which includes Box, Google Suite and Office 365.

With Druva’s unified cloud-to-cloud backup, archival and governance, organizations can ensure critical business data inside Salesforce is always protected and at-the-ready for fast recovery and quick responses to legal and compliance needs.

Salesforce dominates the CRM space, making up 19.7% of the market according to research firm Gartner’s 2015 CRM software analysis.

More than 150,000 businesses rely on Salesforce to manage customer relationships and the inordinate amount of data associated with them. However, without an adequate data protection strategy, critical information residing in Salesforce is difficult to have full visibility into and at risk for data loss. With Druva inSync, Salesforce admins will have direct access to a unified data protection platform from within Salesforce to backup, archive, manage and view their data for availability, litigation and compliance purposes.

“Salesforce is the lifeblood of our business, as multiple departments rely on the data to operate and make decisions. Corruption or any data lost can result in significant downtime, loss in productivity and ultimately impact revenue,” said Richard Moon, Sr director of WW operations and IT, CollabNet, Inc.. “Druva enables us to protect and manage data across multiple systems and by adding Salesforce to its cloud data protection platform, we now have a way to govern and quickly and securely recover that data as well.“

InSync gives enterprises a single access point for protecting, viewing and managing end-user data across desktops, laptops, mobile devices and cloud applications.

Customers benefit from:

• Object Level Backup and Recovery: Time indexed snapshots, direct access and visibility of Salesforce data down to the object level, including custom objects from third-party applications, provides data granularity for review, comparison and recovery.
• Dedicated Salesforce Dashboard: inSync provides a single view from within Salesforce for administrators to manage backup policies, perform object level recovery and configure alerts as needed.
• Legal Holds: Legal teams gain the ability to preserve, gain access and have visibility into the organizations data, streamlining the eDiscovery process, to support litigation and investigative needs of the business.
• Compliance Monitoring: By unifying data across end-user devices and cloud applications (Office 365, Google Suite, Box and Salesforce) and applying automated compliance monitoring organizations  can detect sensitive data and aid the company in keeping aligned to their compliance requirements.
  

“One common misconception is that SaaS providers’ native HA and DR capabilities will address all data loss scenarios including users’ accidental or malicious deletion.” wrote Pushan Rinnen, research director and Dave Russell, VP analyst, Gartner.  “In fact, many enterprises are often surprised to find out (sometimes too late) that their chosen SaaS solution(s) lack the standard backup/recovery capabilities they have experienced and taken for granted with their on-premises backup capabilities.“*

Druva inSync for Salesforce will be available in Q1 2017.

* Gartner, You May Need Additional Backup to Prevent Data Loss From Your SaaS Solutions, Pushan Rinnen and Dave Russell, June 10 2016