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Support.com and Soonr Collaborate

For SMBs collaboration and file sharing

Support.com,
Inc
., provider of cloud-based technology services and software that create new revenue streams and improve customer experience, and Soonr, Inc. provider of file sharing and collaboration services for business,  are expanding their relationship to include set
up and support services for Soonr
Workplace
.

The combined solution will be offered
through Support.com partners who serve the small business market.

"SMBs, like larger enterprises,
are increasingly leveraging mobile devices and cloud services to
drive their businesses,
" said Josh Pickus, president and
CEO, Support.com. "We’re excited to expand our partnership
with Soonr to offer our partners industry leading online file sharing
and collaboration combined with premium 24/7/365 technology support.
"

The solution includes:

  • Workplace with online backup,
    file sharing and collaboration, and access to shared documents and
    data via mobile devices, to enable SMB employees to be productive
    when on the move.
  • 24/7/365 access to Support.com’s
    technology specialists for support, covering initial set-up and
    ongoing support.
  • Integration to Support.com’s Nexus
    Service Delivery Platform to enable a seamless customer experience.

Trusted by more than 150,000 businesses
worldwide, Workplace helps companies gain an advantage by
providing access to business content from any device, anywhere.
Combined with Support.com technology support enables a mobile
workforce that can stay connected with less downtime, while receiving
the support and access to technology specialists found in larger
enterprises.

"Soonr Workplace combined with
premium support services provides a complete solution for extending
enterprise-grade collaboration into a small business environment,
"
said Martin Frid-Nielsen, co-founder and CEO, Soonr. "We look
forward to continuing our relationship with Support.com as we work
together to deliver on the high expectations of our customers.
"

Support.com offers its partners an
array of technology services to meet the technology needs of their
customers. Service programs available for small business markets
include workstation set up and support, network support, and
proactive server monitoring and maintenance.

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