SC26: Weka Names Nic Morales as First Chief Customer Officer

Weka, a AI data and memory infrastructure company, announced the appointment of technology veteran Nic Morales as its first Chief Customer Officer. Reporting to co-founder and CEO Liran Zvibel, Morales will lead Weka’s global customer success organization during rapid growth, as existing customers expand deployments and new customers adopt the platform to run production AI and agentic inference at scale.

“The customer organization is one of the biggest growth levers a company has, and that is especially true in AI infrastructure, where value is only realized in production, and every GPU has to earn its keep,” said Liran Zvibel, cofounder and CEO, Weka. “Nic has spent his career on the customer’s side of the table, helping enterprises turn complex technology into real outcomes at every stage of scale, from a thirty-person start-up to a billion-$ company to a frontier AI lab. He is the right leader for this moment, as our customers move AI from pilot to production and need a partner who has done it before.”

Morales joins Weka from Cohere, where he served as vice-president and head of Customer Experience, building out its post-sales organization and helping some of the world’s largest banks and telecommunications providers take LLMs and AI agents from first PoC to production at scale.

Before Cohere, he served as senior vice-president of Global Customer Experience at Alteryx, leading a global organization spanning customer success, support, services, and education as the company scaled toward $1 billion in revenue. He joined Alteryx through its acquisition of ClearStory Data, where he had led pre-sales and customer success and reported to the CEO. Morales began his career at IBM’s Silicon Valley Lab, where he spent over 15 years moving from software engineering into customer-facing roles.

Morales holds a Bachelor of Science in Management Information Systems and a Master of Science in Software Engineering from San Jose State University.

“In enterprise AI, the bottleneck is rarely the model. It’s the infrastructure underneath it. We’re entering the production era of AI, where GPU utilization, data movement, and efficiency determine both performance and economics, and Weka is solving exactly those problems at the moment customers need them solved,” said Nic Morales, CCO, Weka. “Customers invest in outcomes, whether that is better performance, stronger economics, more inference capacity, or new agentic use cases, and our job is to make those outcomes real. I’m thrilled to join the Weka team in helping our customers get more from every GPU they own.”