Arctera Removes Barriers to Responsible AI Adoption

Arctera, a company in data management, announced updates to its Arctera Insight Platform that empower organizations to reduce the compliance risks associated with AI deployments.

Many highly regulated organizations are not able to fully maximize the opportunities of AI – especially public AI tools – because they are unable to manage and control how it’s used. Often, organizations lack the ability to monitor what’s being shared in a prompt, record the use of AI, or to block the accidental upload of sensitive data.

Arctera Insight changes this. The new capabilities enable organizations to capture the input and output of Large Language Models (LLMs); chronicle AI data, integrating it with wider employee data, to unlock corporate insight; and contain the upload of sensitive data to public AI tools.

“AI is fundamentally changing how organizations operate, which brings a new kind of governance challenge. Arctera Insight gives compliance teams the control they’ve been missing, so they can manage AI-generated content with the same clarity as any other information. Arctera Insight is delivering the three Cs of AI governance- empowering organizations to capture, chronicle and contain their AI data.” said Soniya Bopache, GM and VP of Data Compliance, Arctera.

Arctera Insight now captures data from LLMs like ChatGPT and Microsoft Copilot, giving teams access to data that has previously been a risky compliance blind spot. This augments Arctera Insight’s existing ability to capture over 120 different sources, including native capture of modern messaging apps, such as WhatsApp, Google Messages, and Microsoft Teams.

With this release, Arctera Insight introduces InsightBooks, an advanced AI-powered capability to intelligently summarize information spread across communications channels, including messages, chats, meeting transcripts and AI prompts submitted to LLMs. InsightBooks can provide context and surface patterns that may have been otherwise buried in communication sprawl, while assisting in the development of weekly summaries, status reports and action-item task lists in response to standard or user-submitted prompts.

Arctera Insight now empowers organizations to lift the blanket prohibition of public LLM use and access more of the transformational benefits of AI. A free browser plug in is now available to mask any sensitive information that team members might accidentally try to include in a prompt for an LLM. This opens the use of LLMs, while containing sensitive data and ensuring compliance.

“Many of our customers want to expand their investment in AI, but they have concerns over compliance. Arctera is giving a clear path forward, enabling AI data to be governed with the same discipline as other information. Being able to capture and review tools like Copilot means no one is guessing, they’re managing risk in real-time.” said Rajeev Gupta, Head of Partner and Product, Zones.