Quantum Redefines Professional Services Portfolio

Quantum Corporation announced an update to its Professional Services portfolio, redefining its offerings to meet customers’ needs across the data lifecycle and provide greater flexibility in how services are consumed.

Quantum delivers comprehensive data lifecycle management spanning high-speed ingest to data protection to long-term archiving. As organizations increasingly depend on data to drive AI initiatives, fuel innovation, and streamline operations, customers require tailored, efficient, and scalable services that evolve with their infrastructure and business goals.

Structured around 3 core offerings – new subscription-based Value Packages, Deployment Services, and On-Demand Services – Quantum’s Professional Services are built to meet customers where they are in their data journey. Whether accelerating a new deployment, optimizing a legacy environment, or planning for future growth, these services offer scalable, expert-led support that aligns with both immediate needs and long-term strategies.

Value Packages: Subscription-Based Bundles with Predictable, Low Costs
Quantum’s new Value Packages offer all-inclusive, subscription-based service bundles that combine Quantum’s most requested services, including firmware/software updates, training, on-demand support, and expert guidance into a single, streamlined solution. Available in multiple tiers to fit different customer needs and environments, these packages provide comprehensive services over one or more years, with the added benefit of up to 40% cost savings compared to purchasing services individually. With predictable pricing, ongoing engagement, and proactive support from Quantum experts who understand each customer’s infrastructure, Value Packages simplify long-term planning and keep systems optimized and ready for future growth.

Deployment Services: Expert-Led Installations for Fast Time-to-Value
Quantum’s Deployment Services are designed to accelerate time-to-value, so customers can gain insights from their data immediately. Delivered by certified Quantum experts, these services streamline setup and integration across the full data lifecycle, from ingest and backup to long-term archiving. By handling implementation and configuration using best practices, Quantum enables internal IT teams to stay focused on strategic initiatives and empowers IT staff with hands-on training and knowledge transfer to ensure long-term success.

On-Demand Services: Flexible Support for Optimization, Migration, and System Health
On-Demand Services provide customers with expert assistance when and where they need it without long-term commitments. Offerings include system health checks, performance tuning, workflow integration, and data migration from legacy platforms or third-party storage systems to Quantum environments.

These services also include integration with third-party technologies, such as backup and archive software like Veeam and Commvault, and non-Quantum storage systems. Quantum also supports the full storage network stack, including SANs (Brocade, Cisco), Ethernet protocols (NFS, SMB), and client-side performance optimization. Additionally, Quantum offers software development services for workflow systems (MAM, DAM, PAM), custom scripting for archival and backup, and cloud integration, enabling customized automation and streamlined system administration.

“Our Professional Services offerings are built around real customer challenges-with the right expertise, at the right time, in the right format for where they are in their data journey,” said Willem Dirven, chief customer officer, Quantum. “From rapid deployments to expert-led optimization, on-demand options for assistance as needed, and cost-saving service subscriptions, our Professional Services are designed to help customers succeed faster and extract maximum value from their data.“