Odaseva Helps Coast Capital Credit Union Plan for DR

Challenge: Protecting Salesforce data while adhering to data compliance requirements
Coast Capital is a member-owned financial cooperative headquartered in Surrey, British Columbia. It is one of the largest credit unions in Canada, with more than 592,000 members and 1,600 employees.

It has high standards for protecting members’ data. Given the large membership base, its corporate applications department collaborated with other internal teams to achieve company-wide Salesforce data protection goals, while also ensuring teams had the Salesforce data they needed to best serve customers and employees. Then they went a step further.

With financial institutions around the world appearing in the news for experiencing data breaches, the end user needed to fortify Salesforce data vs. these threats. Moreover, as a financial institution, it had to ensure compliance with data regulations.

And so it sought a solution that could reinforce Salesforce’s out-of-the-box data protection capabilities.

Why Odaseva.com Inc.: Powerful data protection minimizes risk
To protect member data, Coast Capital needed to proactively mitigate risks to data security and minimize the impact of a potential data disaster. Its primary focus was to have a reliable Salesforce data recovery tool readily available as part of their overall DR plan. This would enable the user to restore data in the event of data loss or corruption.

Being a Federal Credit Union, the solution also had to adhere to Canadian regulations for financial data retention. This means certain types of data can’t be exposed to public cloud platforms such as AWS.

Odaseva’s powerful data management capabilities met Coast Capital’s rigorous selection criteria for an efficient data recovery solution, andalso operated in accordance with relevant regulatory guidelines.

Solution: Proactively securing Salesforce data

• Enterprise Backup and Restore
• Advanced Analytics

Outcome: Strengthening a DR plan
Odaseva’s Enterprise Data Protection Platform helps Coast Capital fortify their DR plan. With Odaseva, Coast Capital is prepared to respond to data threats quickly and fully recover Salesforce data if necessary.

“The best part about collaborating with Odaseva is that regardless of whether data is on-premise or in the cloud, we are confident that our members’ data is in safe hands with Odaseva,” says Dwayne Fergusson, senior manager, corporate applications, IT, Coast Capital. “Knowing that Odaseva handles our operations instills a sense of confidence, particularly in critical situations like catastrophic incidents or when testing our dealer backup labs.“