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Telecom Provider Herotel in South Africa Selects Kasten by Veeam and Cyberlogic

To strengthen security by delivering Kubernetes backup as-a-service

Kasten by Veeam announced that Cyberlogic (PTY) LTD, a Veeam Cloud & Services Provider (VCSP) gold partner, is delivering Backup as a Service (BaaS) to Herotel Telecoms (Pty) Ltd leveraging Kasten’s solution, Kasten K10 by Veeam.


As the largest fixed wireless Internet service provider in South Africa and a major player in the local fiber industry, Herotel connects 140,000 home and business users to the Internet across more than 400 towns and cities in South Africa. The company will benefit from reliable backup and recovery of its Kubernetes data and applications, and the ability to meet aggressive RTO to ensure service availability for clients.

Based in South Africa, Cyberlogic’s customers include SMBs but also maintains multiple tier-one partnerships with Fortune 500 companies, including Dell and Microsoft. Cyberlogic provides Herotel with Infrastructure as-a-Service (IaaS) through a cloud tenant for multiple environments, as well as support for Microsoft 365, including change management, training and adoption. In 2021, Herotel decided to move to a cloud-based, containerized development environment to keep pace with market demands, and chose Kubernetes. Cyberlogic replaced Herotel’s legacy development environment with a Kubernetes environment deployed across multiple zones. A critical requirement was a robust backup and recovery solution to secure and protect Kubernetes data and applications.

We weren’t 100% happy with the results delivered by the cloud provider’s native backup and recovery tool, so we decided to do a trial of Kasten K10 – and it worked flawlessly,” said Mark Tew, CEO, Cyberlogic. “Thanks to Kasten K10, Herotel now benefits from a highly available Kubernetes environment and the scalability of a cloud-agnostic solution.

Kasten K10
Kasten K10

Cyberlogic’s backup and recovery service offering is the latest development in a multi-year engagement with Herotel, who can leverage Kasten’s application-aware, integrated solution across multiple nodes and regions. Cyberlogic provided a quick implementation of Kasten K10 while handling a high degree of complexity.

We were really impressed with the short time it took for implementation within a relatively complex and critical environment for Herotel,” said Jason Gurwitz, head of infrastructure and security, Herotel.

Kubernetes has emerged as a standard for orchestrating containers in edge environments driven by applications like video streaming and AI. Its use in production has increased by 300% since 2016, according to the Cloud Native Computing Foundation. As such, adoption of Kasten K10 has accelerated over the past year, increasing by a factor of 10 in 2021.

Most enterprise organizations are either adopting or planning to adopt containers in production environments in the next 12 months1,” said Andy Langsam, SVP, Kasten by Veeam. “As more and more organizations across industries continue to adopt Kubernetes for developing innovative applications faster and more cost-effectively, reliable backup and recovery is essential. We expect our partners to see increased interest in service offerings, and top partners such as Cyberlogic have the knowledge and expertise to collaborate and deliver those services seamlessly.

Case study: Cyberlogic provides Herotel Backup as-a-Service for K8s, Ensuring Security and HA

1 2022 Data Protection Trends


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