From MSP360, Remote Monitoring and Management Solution for MSPs

MSP360 (formerly CloudBerry Lab)  has released the early access version of Remote Monitoring and Management (RMM), the company’s first RMM solution for MSPs.

“MSP360 RMM is a robust product that gives MSPs the ability to start proactive management on any of the systems that they’re managing today for customers,” said Brian Helwig, CEO. “Our RMM is in response to the direct needs of our customers. We can now offer them backup, remote access, and RMM solutions within a single pane of glass. We’re committed to our goal of being the number one MSP platform in the market, and our RMM is the next step in a full-featured MSP platform.“

Click to enlarge

RMM’s ease of use and features
RMM helps MSPs and IT professionals manage all aspects of their IT infrastructures. The easy-to-use and cost-effective platform comes with a single dashboard for system performance and resources monitoring, patch management, antivirus management, remote access, and scripting, and combines RMM, remote access, and backup in a single platform. It supports Windows 7, 8.1, 10, and Windows Server 2012 R2 up to 2019.

Introductory period deal and admin billing
For the first 3 months, RMM is free for MSPs. After the introductory period ends, the solution, unlike other RMM platforms available in the marketplace, will be billable by admin instead of endpoints.

“Our admin pricing for MSP360 RMM fits with what MSPs want to see when it comes to proactive monitoring and management,” Helwig said. “MSPs stay with MSP360 because our services and software speak for themselves. We don’t have long-term contracts, complex license models, or monthly minimums for MSPs. At the end of the day, our goal is to make things as simple and profitable as possible for MSPs.“