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SoftIron HyperSafe Enterprise Ceph Support Services

Service offerings tailored to their particular storage infrastructure needs at competitive pricing.

SoftIron Ltd. announced HyperSafe, an offering set to provide enterprise support services for Ceph, an open-source software-defined storage platform.
 
Softiron Hypersafe
 
The firm, known for its HyperDrive SDS portfolio (purpose-built to deliver Ceph performance), will provide customers with robust and flexible service offerings tailored to their particular storage infrastructure needs at highly competitive pricing.
 
“Ceph’s inherently flexible and scalable nature has made it an increasingly popular storage platform across the spectrum of industries grappling with the scaling demands of their data and its varying types,” said Phil Straw, CEO. “As Ceph grows in popularity, there is a clear need for capable services to help organizations manage the powerful, but often complex nature of Ceph. From the outset, SoftIron has gone all-in on Ceph. We’ve built a portfolio of storage appliances that maximize its performance and utility from the source code on out, providing productization of Ceph to its fullest form. We are now offering our comprehensive expertise to help enterprises adopt and maximize Ceph at scale, for everything from edge deployments to cloud bursting and on-premises scaling.”
 
“As the demand for Ceph continues to grow in enterprise environments, more vendors and support alternatives are a great addition to the ecosystem,” said Sage Weil, founder and chief architect, Ceph. “Making Ceph support more available, across a wide range of scenarios, is a great thing for the community and only serves to improve the overall storage experience for end users.”
 
Leveraging its status in Ceph productization, HyperSafe will entail a customer-centric approach that meets organizations and their infrastructure wherever it is. Services will include migration for those that want to leverage the performance optimizations available with broad HyperDrive line of storage appliances, as well as enterprise-class services for those who choose to run Ceph on their existing bare-metal infrastructure.
 
Options include:
  • SoftIron Ceph Support Takeover – Resuming services from a previously existing support vendor.
  • SoftIron HyperDrive Migration – Assisting in the migration from a legacy Ceph installation to SoftIron’s HyperDrive appliances.
  • Emergency Assistance – Providing as-needed support for enterprises requiring experienced and capable Ceph engineers.
  • Transition to SoftIron Linux – Utilization of the only Linux distribution in the world tuned for Ceph performance.
“As Ceph’s appeal continues to permeate industries, it’s important for these organizations to be secure in the knowledge that they are working with experts who are as invested into Ceph as they are,” said Andrew Moloney, VP of strategy, SoftIron. “As a founding member of the Ceph Foundation, with thousands of hours of hands-on Ceph tuning and configuration optimization experience, organizations will be hard-pressed to find more compelling value for world-class Ceph support. With HyperSafe, SoftIron is providing assurances that organizations will be able to get the most of the utility that Ceph can offer their present circumstances, as well as strategy that looks to the future.”
 
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Comments

Almost at the same time, we see SoftIron announcing its HyperSafe support services and SUSE choosing to quit Ceph. The SUSE decision is not official yet, SES is still listed on the website but partners started to receive the news about the transition last December. In details, it appears that the support continues of course, this is the minimum when you have deployed customers, but new licences can't be purchased.

On the SoftIron side, we understand that the company wishes to capitalize on its deep Ceph expertise and various deployments in demanding environments for specific workloads.

For SUSE, the story is different, even if Ceph is open source, it is implicitly associated with Red Hat due to the acquisition of Inktank, Sage Weil is still there with many others. So the German company suffered of this image not having a direct product and recognizes its difficulties to penetrate data centers with its SUSE "flavor" of Ceph.

In fact, the reason seems to be based on its Rancher Labs acquisition and the desire for SUSE to address container-based workloads and environments.

Read also:
SUSE no longer supports Ceph - WTF?

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