Real Estate Giant Crye-Leike Chooses Veeam

Crye-Leike Real Estate Services has integrated Veeam Availability Suite to strengthen and improve its BC and DR strategy, helping to maintain a competitive edge within the industry.

As part of the integration, it replaced its legacy backup system that was supporting its in-house real estate services with Veeam, resulting in 75% faster backup and 99% faster recovery. Veeam also supports data compliance regulations mandated by each state’s real estate commission.

Based in Memphis, TN, Crye-Leike Real Estate Services is a full-service real estate company with more than 3,200 sales associates, 800 employees, and 130 offices, averaging more than $6.5 billion each year in sales.

Ranked in the nation’s top 3 real estate companies, it needs its company website – which displays property listings, photographs and information – available and accessible at all times in order to remain competitive. However its previous backup system, Arcserve, was slow and unreliable, meaning they were not able to backup data as often as they needed. Additionally, the recovery process was slow, sometimes taking hours. With the website serving as the customer’s first introduction, Crye-Leike needed a solution that would strengthen and improve its BC and DR strategy.

“As a full-service real estate company, we provide a wide range of in-house services for home buyers and sellers, however over the years, it became clear we didn’t have the right systems to ensure our data and information was alwas available,” said David Neely, director of IT infrastructure, Crye-Leike. “Veeam was the natural fit, offering a fully integrated solution that was simple, fast and dependable. Veeam provides a level of visibility into our backup infrastructure that we never had before. If an issue arises, we’re able to resolve in minutes, rather than hours, with zero impact to our real estate services.“

“In our business, we are entrusted with protecting buyers’ and sellers’ data,” he added. “With Veeam’s backup success and recoverability reporting, we can ensure that our clients’ information is safe while also demonstrating compliance.“

The Veeam 2020 Data Protection Trends Report found that 51% of companies claimed loss of customer confidence as a result of system outages. By implementing  Availability Suite, Crye-Leike strengthened and improved its BC and DR strategy, helping the company maintain its competitive edge in the industry.

Because Veeam integrates with ExaGrid and Nimble Storage, data de-dupe doubled and backup speed increased by 75%, enabling Crye-Leike to backup more often and reduce the risk of data loss. Recovery time increased for Crye-Leike as well as a result of 2 features – Veeam Explorer for Storage Snapshots and Veeam Explorer for Microsoft SQL Server – which recover items in minutes. Crye-Leike’s backup and recovery went from a slow and manual process to high-speed and automated one.

“More than ever, organizations like Crye-Leike are operating in multiple locations across the country and tasked with managing and protecting important data and resources that could be catastrophically impacted by a system outage,” said Paul Strelzick, GM and SVP, Americas, Veeam. “It’s critically important for us to provide an in-demand solution that not only supports BC and DR, but gives Crye-Leike the confidence necessary to feel protected and allows them to focus on driving success in their business.“

Looking ahead, Crye-Leike is considering additional features such as Veeam Cloud Data Management. The company also plans to use Veeam’s monitoring and reporting more extensively for proactive issue resolution.

Case study: Real estate giant builds a stronger, more robust BC and DR strategy with Veeam