Apacer Teaming With Aopen

Driven by the Covid-19 epidemic to accelerate the rapid development of contactless services, Apacer Technology, Inc., a supplier of industrial storage and memory, has teamed up with AOPEN, Inc.

Apacer’s Double-barreled Solution: Cloud Edition technology for remote SSD monitoring and CoreSnapshot one-second backup and recovery technology will upgrade AOPEN’s AiCU (AOPEN Intelligent Control Unit) remote device management (RDM) solution.

This solution is already in use by a supplier of EV charging stations, and will allow for remote deployment, warnings and troubleshooting in applications such as smart retail and digital signage. Remote backup and recovery as well as BIOS/OS/firmware updating will help prevent system disasters due to hacks or unexpected crashes. The second-gen AiCU intelligent RDM platform has been upgraded to help customers reduce operating costs and pain points while realizing higher profits.

Although the penetration rate of RDM solutions is increasing, most customers still have to rely on maintenance personnel to encounter remote system problems. In order to relieve customers’ pain points, Cui Zhicheng, director, AOPEN’s Industrial PC business unit, said the cooperation with Apacer adds customer benefits to the existing advantages offered by the AiCU smart RDM service.

Customers can monitor the status of SSD via the cloud in real-time, analyzing data as it comes in and responding as needed. When SSD’s lifespan reaches a critical value, or an abnormal disconnection occurs, the warning function will notify the administrator to take action. And the damage related to disasters will be reduced thanks to Apacer’s CoreSnapshot technology.

The data and OS from a compromised SSD can be restored in 1 second. An administrator can trigger this process remotely via the AiCU, resolving the crisis, minimizing downtime and reducing manpower and maintenance costs. Remote management also has the advantage of eliminating the risk of Covid-19 transmission.

Cindy Huang, VP, Apacer’s sales and marketing center, explained that AOPEN has expanded into the areas of touchless kiosks, self-checkout machines and digital signage applications, and has been working for a long time to understand the needs and pain points of customers. This cooperation will enhance AiCU’s disaster prevention functionality and extend DR services, justifying Apacer’s R&D investment and broadening market applications.

At present, the 2 parties are working together to introduce the second-gen AiCU upgrade for an EV charging station supplier, and building a complete AIoT platform for rapid deployment, preventive management, and immediate troubleshooting of IoT connected devices. In the future, the two partners will expand together throughout the global market.

The cooperation provides efficient batch device management for all network operators, as well as deployment and prevention of system disasters, making it the best choice for system administrators. For all IoT integrators – whether they’re in a fast-food restaurant, a retail mall or a general enterprise – AiCU offers an easy way to integrate devices, reduce overall costs and deliver greater management efficiency.