Nutanix Unveils Remote IT Solutions for Cloud Infrastructure Management

Nutanix, Inc. announced solutions that will allow IT teams to deploy, upgrade and troubleshoot their cloud infrastructure while working from anywhere – whether at home or from a central office location.

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These solutions will be delivered via the firm’s Foundation Central, Insights and Lifecycle Manager – all of which will be available as part of HCI software at no additional cost to customers.

While IT teams have been working overtime to deliver remote work solutions for businesses worldwide in light of the Covid-19 pandemic, they’re not always able to do so themselves. Managing IT infrastructure, troubleshooting issues, and updating software often requires IT teams to be on-site at their datacenter, something even more challenging with social distancing requirements.

Nutanix Insights

“Nutanix was founded with a vision – to make IT infrastructure management so simple, that it essentially becomes invisible,” said Greg Smith, VP, technical and product marketing. “These new capabilities will offer an even more seamless experience from day one and beyond – from anywhere. Nutanix’s simplified management as well as a more secure and resilient IT infrastructure, whether from home or a remote location, is something that is now more important than ever.“

These company’s solutions will allow IT teams to remotely manage cloud infrastructure throughout the entire software lifecycle.

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Expanded cloud infrastructure deployments
Managed through the Prism interface, the Foundation Central allows IT teams to deploy private cloud infrastructure on a global scale from a single interface, and from any location. After installing non-configured appliances or servers on-site, it then takes over to image and configure Nutanix nodes, and install any firm’s software solution.

In addition to automating and centralizing infrastructure software deployment, Foundation Central enables organizations to simply scale existing infrastructure capacity to keep pace with business growth.

Predictive health and intelligent support
Insights will provide predictive health and automated support services to streamline IT operations globally. This service will analyze telemetry from customers’ cloud deployments, including all clusters, sites and geographies, to identify ongoing and potential issues that could impact application and data availability.

Once identified, it can provide customized recommendations to optimize the health and performance of the infrastructure. These recommendations are based on established IT best practices, as well as a deep knowledge accumulated by the company in supporting more than 16,000 enterprises around the world.

Additionally, Insights can automatically open a support ticket with the company, have a Site Reliability Engineer (SRE) assigned, and optionally collect and upload all relevant customer log files for analysis – all without manual interaction. Preliminary internal data reveals that it will enable customers to resolve about 30% of issues without opening a support ticket, resulting in fewer support cases for a healthier IT and cloud infrastructure.

“Not having a ticket to open is already a good thing. But the ability to see the potential problems and how to solve them is great. It’s the same philosophy that made the one-click upgrade so valuable,” said Olivier Massoni, systems engineer, Compass Group France.

One-click, non-disruptive infrastructure upgrades
IT infrastructure upgrades have become increasingly complex and error-prone, especially in environments with multiple vendors and products. The necessary planning, testing and the out-of-business-hours execution required to mitigate outages to mission-critical applications also make the update process costly. This often results in IT teams delaying necessary upgrades and opening themselves up to possible security issues.

The firm’s Lifecycle Manager (LCM) will deliver one-click upgrades to the company’s software stack, as well as to appliance firmware – without any application or infrastructure downtime. It can automatically determine any software and firmware dependencies, intelligently prioritize updates, and orchestrate the entire upgrade process removing guesswork, and resulting in a more secure and resilient infrastructure. And, as with other firm’s solutions, LCM will be able to operate anywhere to manage Nutanix environments globally.

“At NetDocuments, we have 12 co-located datacenters to support our customers all over the world, so simplicity, scalability and ability to manage the infrastructure remotely are paramount,” said Todd Burris, system engineer, NetDocuments, a content services and productivity platform. “Nutanix delivers on all of these aspects and helps us keep our customers happy. Products like Foundation Central and LCM are key to our ability to deploy, manage and troubleshoot issues remotely.“

In addition to providing an enhanced remote experience for IT infrastructure administrators, Nutanix software delivers a secure, resilient and easy-to-use private cloud infrastructure solution. It also recently earned a 2020 Top Rated Award from TrustRadius in the Server Virtualization and Virtual Desktop Infrastructure (VDI) categories, with a score of 9.1 out of 10 and over 125 verified reviews. .

Foundation Central is available to customers. Insights and Lifecycle Manager are under development.

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