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Telcom Operator Proximus in Belgium Extending Synchronoss Personal Cloud Partnership

3-year contract renewal enables Proximus subscribers to backup valuable digital content to secure cloud service.

Synchronoss Technologies, Inc., in cloud, messaging, digital and IoT products, renewed its contract to provide Proximus with its Personal Cloud platform.


As Belgium’s largest telecommunications operator, Proximus has offered the Synchronoss platform to its broadband customers since 2015 through a white-label cloud offering. Subscribers are able to backup, store and sync content from their laptops, tablets, PCs and smartphones to their own accounts in the cloud.

The three-year contract extension means Proximus will continue to deliver the Synchronoss Personal Cloud through its existing freemium model. Broadband subscribers are given 10GB in free storage as well as the option to pay €2.95 a month for 100GB of storage or €9.95 for 1TB. Subscribers decide whether backup happens automatically or manually, and they choose which file types – photos, videos, documents or all three – to include in their backups.

The Synchronoss Personal Cloud has been a fantastic asset for our customers,” said Sébastien Leblanc, head of consumer product management, Proximus. “We live in a world where subscribers place high value on being able to safely store and easily access their digital content. At Proximus, we recognize this need and are delighted to extend our partnership with Synchronoss so that we may continue delivering a convenient, cloud backup service to our subscribers.

The Synchronoss Personal Cloud solution is used by operators, including Verizon, AT&T, BT and SFR in addition to Proximus.

Glenn Lurie, president and CEO, Synchronoss, said mobile network providers and telecommunications companies such as Proximus understand the benefits that come from offering customers the opportunity to backup and store personal data directly into the cloud.

Providing a carrier branded, easy-to-use, secure backup service that works across any platform not only delivers an important value-add to subscribers from a brand that they already trust, but also creates new revenue streams for the telecom providers. We are pleased that Proximus has extended our long-standing relationship and are happy to continue to deliver to the company the ability to give its subscribers the opportunity to protect their important data and precious memories, enrich the user experience and solidify customer loyalty – all while growing its bottom line,” he said.