Communications Solutions Provider iBASIS Turns to Infinidat

Infinidat Ltd announced that iBASIS, Inc., the third largest wholesale voice operator in the US, has purchased its next-gen technology to solve performance-related challenges involving a pair of internal applications.

Working with Mainline Information Systems, Inc., an Infinidat channel partner, to define its current and future needs, iBASIS deployed a pair of InfiniBox storage systems to facilitate a move to an upgraded call-routing application and provide storage capacity for the company’s expansion into the IoT market.

iBASIS provides voice, mobile data, and IoT services for the world’s largest telecommunications providers. As part of a mission-critical update to its infrastructure, it replaced a pair of legacy storage arrays with InfiniBox storage systems in its Rotterdam, Netherlands office and its corporate HQs in Lexington, MA. The old storage arrays were running out of capacity, causing performance problems and curtailing an important business expansion. With InfiniBox, iBASIS can improve storage performance and reliability while lowering storage-related costs.

“Infinidat’s storage has eased the strain on our systems, allowing us to provide better service to our customers,” said Mano Haran, senior director IT, iBASIS. “With greatly improved response times, and the simplicity of the operation of the system, we have been able to deploy our staff resources to more productive IT activities.“

The Rotterdam upgrade replaced a storage array that was installed in 2014 to serve a single instance of an Oracle database. Over time, iBASIS added other VMs and applications, putting more strain on the storage system. In mid-2017, it deployed a Dynamic Routing application to enable real-time call routing. The company started migrating traffic from its legacy Ericsson switches to the new virtual switches as part of the dynamic routing implementation. In September 2018, it started experiencing performance problems and halted that migration. The performance issues were causing latency in the response time. This led to signal/broadcast storms, which resulted in failed calls, dropped calls, and poor call quality.

To improve its service to customers and bolster storage performance, iBASIS deployed an InfiniBox storage system that cut response times by 10X, from 5ms to 0.5ms, eliminated poor connectivity issues, and restored expected service levels. The improved throughput allowed to continue with its Rotterdam migration off Ericsson switches, which is expected to conclude by mid-2019.

iBASIS is upgrading to an InfiniBox platform at its corporate HQs to support its continued expansion into the IoT market. InfiniBox’s faster-than-all-flash performance, petabyte scale, ease of use, and disruptive economics are enabling the company to exceed their service-level objectives while lowering the cost and complexity of their storage operations.

“The InfiniBox platform provides incredibly fast performance, availability, and economics on a petabyte scale, helping customers like iBASIS tackle mission-critical, demanding workloads,” said Bob Elliott, VP of storage sales, Mainline Information Systems. “As iBASIS expands into the IoT market, they will be well positioned with InfiniBox to facilitate the anticipated growth.“