Acronis Cyber Cloud Service Provider Platform Service Integrated With ConnectWise

Acronis International GmbH announced at ‘IT Nation Explore’, ConnectWise’s partner conference, that its Cyber Cloud service provider platform will feature native integration with ConnectWise Control.

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In addition, the company is expanding the features and functionality available in some of ConnectWise, Inc.‘s solutions that are already integrated with the platform. These integrations mean service providers using ConnectWise and the firm’s Cyber Cloud can streamline their business and deliver new generation cyber protection services with access to ConnectWise Manage, ConnectWise Automate, and ConnectWise Control.

This integration with ConnectWise Control enables users to provide the company’s Cyber Cloud backup service to existing customers and create new Acronis Cyber Cloud customers on the fly. The ConnectWise Manage and Automate integrations will feature a number of improvements, which will be introduced in Cyber Cloud’s next update.

“Acronis’ core mission is to protect all data, wherever it is. That means ensuring all individuals, businesses, and service providers have access to easy, efficient, secure cyber protection,” said Pat Hurley, VP and GM Americas, Acronis. “As we’ve pursued the vision of total cyber protection, ConnectWise has been a critical partner. This new integration and the enhancements to our existing integrations demonstrates Acronis’ continued commitment to our relationship with ConnectWise, and the protection of their customers’ data, applications and systems.“

Cyber protection for service providers
These integrations between the company and ConnectWise represent an advantage for service providers. By using a single platform for all their needs, they can expand their service capabilities while decreasing the complexity, cost, and security concerns that face their customers and their business.

The Cyber Cloud platform delivers cyber protection services with ease, offering service providers access to backup, DR, file sync and share, and blockchain-based notarization and e-signature services that address all ‘Five Vectors of Cyber Protection’ – ensuring the safety, accessibility, privacy, authenticity, and security of data (SAPAS) through a single management console.

Phil Goodwin, IDC, explains: “There is a great opportunity for services providers to build a business by meeting the demands of the growing cyber protection market. The latest edition of the Acronis Cyber Cloud platform provides a set of products that providers can use to market their own comprehensive backup, DR, and ransomware protection solutions.“

Connecting Acronis and ConnectWise
Through the Cyber Cloud integrations with ConnectWise, service providers gain efficiency and accessibility through native support capabilities in both ConnectWise and the company’s products:

• With the Cyber Cloud extension for ConnectWise Control users are able to remotely install and update backup agents on individual machines or groups of machines, apply backup plans and active protection plans to customer machines, and monitor a device’s status through the ConnectWise Control console.

• With the Cyber Cloud extension for ConnectWise Automate users are able to protect devices from ransomware with Acronis Active Protection, support agentless VM backup, monitor activity through the company’s audit log, monitor alerts for all data sources, develop pre-defined backup reports, and provision all cloud services and editions of Cyber Cloud 8.0 through the ConnectWise Automate console.

• With the Cyber Cloud extension for ConnectWise Manage users are able to provision services to new and existing customers, automate billing, monitor and automatically create tickets for failed backup/recovery operation and quota-related issues, monitor backup statuses, and fit the service into existing help desk operations through the ConnectWise Manage console.

These integrations join more than 10 others already connected with Cyber Cloud, including Autotask, cPanel, Plesk, and represent an expansion of the benefits service providers will find with the Acronis platform.

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