Insight Brings Veeam Into OneCall Support Managed Services Ecosystem

Insight Enterprises, Inc., a systems integrator of technology solutions, announced that its Insight OneCall support and managed services team supports Veeam Software, Inc.‘s portfolio of cloud data management solutions.

The addition of Veeam to Insight’s Cloud + Data Center Transformation support portfolio highlights the growing importance of integrating data protection for on- and off-premises workloads in hybrid IT environments.

Engaging Insight’s dedicated support team to provide 24/7 monitoring, technical support and troubleshooting for these solutions enables in-house IT departments to spend more time planning and executing initiatives that deliver strategic value to the business.

“Modernizing data centers to take advantage of new technologies and drive IT transformation is a challenge on every level, and that includes gaining the new skills to manage the latest technologies,” said Shawn O’Grady, SVP and GM, cloud + data center transformation, Insight. “We continue to expand our support services portfolio with technologies from innovators like Veeam Software to help lighten the load and give clients a wider runway for undertaking new transformation activities that will help grow their business.“

Veeam joins an expanding list of data center technologies for which Insight offers expert operational oversight. Clients can outsource a range of storage, compute and networking technologies to the team, either singly or in combination, in order to improve internal IT resource allocation, fill skills gaps, expedite issue resolution and reduce the risk of system downtime.

“With the rise of hybrid, multi-cloud IT landscapes, enterprises need a solution that simplifies and assures data protection for all workloads regardless of location,” said Kevin Rooney, VP Americas partner sales, Veeam. “That’s why our solutions are built to assure data availability for any app, any data and any cloud with single-pane-of-glass management and intelligent automation. Partnering with Insight adds a third-party oversight option that eliminates the learning curve and gives customers access to a strong team that is 100% focused on managing and troubleshooting core infrastructure systems.“

Named Veeam’s 2018 Impact partner of the year, Insight provides OneCall services through a team of more than 800 architects, engineers and consultants with expertise across server, storage and network technologies. The team’s OneCall support and managed services specialists streamline incident resolution, optimize management and maximize performance across on and off-premises environments.