Rackspace Managed DR-as-a-Service for Zerto

Rackspace US, Inc. is broadening its existing DR as a Service (DRaaS) for on-premises, colocation and multi-cloud environments.

By leveraging Zerto Ltd.‘s DR software, the company will provide managed services for all aspects of DR planning, testing and management with custom recovery SLAs.

The firm’s DRaaS for Zerto is another example of how the firm is fulfilling its strategy to deliver modern IT as a service for its customers by offering unbiased expertise, a portfolio of cloud services, and agile delivery of IT the way customers want.

This offering will provide customers with a lower cost alternative to traditional DR solutions that helps them minimize downtime and service interruptions. With the company’s managing the DR process, customers can focus on their core business.

Zerto leads the IT resilience industry with its DR capabilities based on CDP to provide resilience for critical workloads and support for multi-cloud platforms. The company has partnered with its customers for more than twenty years to enable faster DR of critical IT infrastructure, while saving them the cost of building and operating expensive secondary recovery sites.

DRaaS for Zerto provides a fully-managed DR solution for organizations that want to replace or extend traditional DR environments and those that want to move away from managing DR themselves. The DRaaS solution is designed to simplify and automate the recovery process, while providing a flexible, cost-effective alternative to in-house or secondary site DR solutions without additional capital investments.

“We are filling a major void in the DRaaS market,” said Henry Tran, VP and GM, managed hosting and colocation, Rackspace. “Most IT organizations recognize the need for effective DR solutions to minimize downtime, maintain compliance and preserve their brand reputation, but very few have the extra time or resources to manage and audit the process to the highest standards. Rackspace is in a unique position to be the only DRaaS provider that can both remove the burden of end-to-end DR management and help customers plan for multi-cloud data center transformation activities beyond BC and compliance.“

When faced with a mandate to reduce its physical data center presence in a tight timeframe, Intrepid USA, a provider of home-based healthcare services, selected the company to help plan and execute a large-scale digital transformation project to meet strict compliance and DR requirements.

“We needed to start investigating outsourcing our data center and getting a partner that could help us with the things we wanted to be excellent at, such as HIPAA compliance, data recovery and redundancy,” said John Nix, CFO, Intrepid USA.

Rackspace provided Intrepid USA with a high resilient production and DR environment that also streamlined and stabilized monthly costs.

“Having this relationship gives us the peace of mind that we won’t be forced into any unanticipated, large expenditures that would occur if we had to replace very expensive IT equipment,” continued Nix.

In addition to reducing equipment costs, the company was able to eliminate expensive data center floor space and reduce labor costs.

DRaaS for Zerto includes features such as:

• Support for on-premises, multi-cloud and co-location workloads: Leverages the Zerto IT Resilience platform to replicate production applications to the cloud and professional services to design and execute DR plans.

• SLAs: Provides guarantees for RTOs and RPOs based on established procedures for every environment.

• Automated recovery and continuous backup: Delivers continuous backup and automated recovery to ensure data is safe and can be recovered quickly and painlessly.

• Customization and scalability: Provides flexibility to choose RTO, RPO and testing procedures that meet customers’ business needs.

• Enhanced security and compliance: Rackspace data centers exceed compliance standards for GDPR, PCI DSS, FISMA, FedRAMP, HITRUST CSF, ISO, SOC 1/2/3 and more with enterprise-grade security across 30+ global data centers.

“As we encourage organizations to rethink how they are doing DR and backup, partnering with Rackspace – who has proven experience in this space – was a natural fit. Dedication to providing the highest quality experience and support is a focus for both companies, therefore combining our technology to the benefit of customers is exceptionally valuable,” said Ed Carter, chief revenue officer, Zerto. “We’re excited to work with Rackspace to deliver a flexible, resilient DRaaS solution that meets the evolving needs of IT organizations, and we look forward to ongoing collaboration.“

The company is accepting early access sign-ups for DR as a Service for Zerto.