Unitrends MSP Unifies Backup Management With Autotask Integration

Unitrends MSP announced its integration with Datto’s Autotask PSA.

Built via Autotask’s open APIs and in conjunction with the Autotask integration team, the integration allows Autotask PSA users to manage their Unitrends MSP appliances in a single dashboard.

Users can instantly view and manage backup alerts and create backup-related tickets within their Autotask PSA console as well as sync all client accounts from Autotask PSA onto new Unitrends MSP appliances.

“Backup is one of the most important, if not the most important, service we provide to our customers,” said Dan Robinson, CEO and founder, Robinson Tech. “The ability to effortlessly set up a new Unitrends MSP appliance and then easily view and manage backup alerts all within our Autotask dashboard is a huge boon to our productivity and scalability. With this integration, we can respond to an alert or outage even faster, dispatch a technician, track hours, and manage every aspect of our workflow all in one place. This kind of added efficiency is priceless.“

“Our commitment to the overall MSP market remains steadfast,” said Mike Sanders, CEO, Unitrends MSP. “In light of our recent merger with Kaseya Limited, it was important to the Unitrends MSP team to demonstrate our unwavering dedication to the greater MSP community, and that is what we’ve done by developing this integration with Autotask. As we continue to enhance our product with future integrations, our focus stays true – to deliver the best-in-class BC and disaster recovering technology that meets the needs of every MSP.“

Additional Unitrends MSP integrations include VSA by Kaseya and Connectwise Manage.

The Unitrends MSP-Autotask integration is free and available.