Finnish MSP EverTech Opts for Nakivo Backup & Replication

Nakivo, Inc. announced that EverTech Oy has selected its Backup & Replication to protect their hybrid environment.

EverTech is a privately-held cloud service provider located in Finland. In January 2015, it became the first company in Finland to adopt container-based datacenters. In addition to focusing on SMB companies and communities in general, it offers services to software companies and other service providers.

With three datacenters located across Finland, EverTech’s IT environment hosts over 50 physical servers and nearly 500 VMware and Hyper-V VMs. As the firm is a MSP, multiple customers are running mixed workloads in the company’s datacenters. These workloads may include web servers, application servers, databases, and other services. Considering that the majority of its customers are software companies, the data that is stored in the VMs is essential to their daily operations. The company’s main goal is to provide customers with IT services that will enable them to operate efficiently, thus it is of importance to make use of VM backup and recovery. If critical data were to become unavailable for any reason, EverTech would risk losing customers and revenue, while also damaging their reputation as a MSP.

“In the past, EverTech was using a different VM backup solution. The main problem with the old VM backup solution was the lack of scalability and features, as it was more suitable for an end-user company, rather than an MSP. Another disadvantage was the lack of a self-service portal that we could use to give access to our customers. We would also sometimes experience failed jobs and slow backup performance. As we have several hundreds of terabytes of data that need to be backed up on a daily basis, we started searching for a suitable replacement product,” says Pekka Rasi, CTO, EverTech.

EverTech required a VM backup solution that would scale better in order to fulfill the demand of the company’s growing customer base. It selected Backup & Replication due to its feature set and an attractive price point in comparison to the other VM backup solutions on the market. The data deduplication feature, which allows EverTech to save storage space, influenced their decision.

“Currently, we are using Nakivo Backup & Replication with our Openstack integrated Hyper-V environment and also with our vSphere environment. The product was extremely easy to install and configure and the web interface is responsive and intuitive,” explains Rasi.

Backup & Replication offers a multitude of features that are useful for a managed cloud service provider, in addition to multi-tenancy and its self-service portal. EverTech takes advantage of VM backup, VM replication, and VM recovery functionality.

“With VM backup for VMware and Hyper-V VMs, we can protect our customer’s data in a fast and reliable way. We run backup jobs every night and they typically finish during the night time. We appreciate the email notifications and reports on backup jobs completion. With VM replication, we replicate most of our critical VMs between our three sites for DR purposes. Network acceleration helps us backup and replicate VMs faster between our three datacenters. And instant VM recovery provides us with a near-instant way to recover VMs and then get them up and running fast,” says Rasi.

“Global data deduplication is an extremely useful feature for us because we have hundreds of terabytes of data that we need to backup. It helps us save storage space, so we can store more VM backups,” Rasi adds.

Backup & Replication offers multi-tenancy, which enables EverTech to create isolated tenants within a single instance of the product. The product also offers a self-service portal, which offloads data protection tasks to customers.

“With multi-tenancy, we ultimately deliver Backup-as-a-Service (BaaS), Disaster-Recovery-as-a-Service (DRaaS), and Replication-as-a-Service (RaaS) for VMware and Hyper-VM environments more efficiently and cost-effectively to our customers. With the self-service portal, we finally can provide our customers access to their own IT environment, so that they can schedule and run their own VM backup or VM replication jobs, or perform instant VM recovery,” Rasi says.

Backup & Replication provides EverTech with several features that are important for a managed cloud service provider. The firm can backup, replicate, and near-instantly recover VMware and Hyper-V VMs. Data deduplication allows the company also save storage space; while the product’s self-service portal saves the company time and improves its manageability.

“Nakivo Backup & Replication helped us solve the scalability problems that we experienced with our previous VM backup solution. We have all these great features, we save a ton of disk space, and we now have the ability to offer a self-service portal to our customers for managing their backups. Nakivo Backup & Replication helped us save more than 50% of our time on backup administration, and it’s only a third of the price of our previous VM backup solution,” reports Rasi.