Al Naboodah Group Enterprises Appointing BIOS Middle East Group for DR Coverage

BIOS Middle East Group, a specialist in DR services, has been appointed DR Service (DraaS) provider by Al Naboodah Group Enterprises, LLC (ANGE), one of the UAE’s oldest and respected family conglomerates with a diverse portfolio of businesses.

Mario Foster, Group CIO, ANGE,
and Dominic Docherty, MD, BIOS Middle East

BIOS is a company from the Middle East to be recognized by Gartner as a ‘Visionary’ for its DRaaS. BIOS’s innovative Assured Recovery Service (ARS) is delivered on BIOS’s CloudHPT.

As a major company with a diverse portfolio of business running operations across a range of industries, ANGE counts on reliable infrastructure and full-time application availability. ANGE’s various companies run 24/7 operations with a high daily transaction volume, so any downtime and data loss will disrupt continuity of business. ANGE sought a DR solution to protect their business, clients and revenue streams.

Mario Foster, group CIO, ANGE, said: “We feel secure in relying on BIOS to make sure our business never gets interrupted. With BIOS’s Assured Recovery Services, we know that we have an effective BC plan for our critical systems, regardless of when or how a problem strikes“

ARS is built on key services offered by BIOS. Primarily,
it relies on two main services:

DR as a Service replicates production IT and recovers the operation environment in the event of a system failure.
BIOS Assured monitors’ production IT, sending an alert the moment any disruption is detected. It relies on BIOS’s 24/7 Network Operation Center (NOC) to secure production IT, providing a cloud-based ‘failover’ in an event of a disaster. When DR is complete, control is returned to your local production IT.
Disaster avoidance through proactive monitoring of production infrastructure where problems can be caught before disaster strikes, saving time, money and stress.

DRaaS from BIOS provides an RPO of 10-15s for VMs and an RTO of under an hour, in line with the SLAs required by ANGE. BIOS assured is delivered by a team of engineers from the company’s 24/7 Network Operation Center in Dubai, which allows for local support teams on the ground when required.

“Organizations like Al Naboodah Group Enterprises can’t afford to have downtime,” said BIOS MD, Dominic Docherty. “ARS is built to make sure they never do.“