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MGM China Holdings and CTM Launches Cloud Backup for SMEs in Macau

In aftermath of Typhoon Hato, vendors adversely affected with loss of data due to water damage

MGM China Holdings Ltd. and CTM have developed a cloud backup service for local SMEs impacted by Typhoon Hato.

Through its SME Relief Program, MGM has sponsored over 70 local SME vendors to use the cloud backup service offered by CTM, a cloud service provider in Macau.

In the aftermath of Typhoon Hato, MGM recognized that its SME vendors have been adversely affected with the loss of important data due to water damage. The company initiated a SME Relief Program to help local SMEs affected by the typhoon to get back on their feet and recover from the resulted damages. As a first step, MGM conducted a survey to help assess the impact on their businesses. The survey covered over 220 MGM’s SME vendors and discovered that many lost important data and billing records due to water damage to either computers or paper files.

In response, MGM partnered with CTM to provide local SMEs with a solution of cloud data backup for their files. CTM supported MGM on this initiative and created a more flexible and convenient cloud service solution including online data storage and backups for the affected SME vendors. Both parties believe that the service will help the SMEs to recover their operational capabilities, enhance their resilience to disasters, and prevent the same problem from occurring again.

MGM SME support program
Cloud backup service launching ceremony was held at the Grand Ballroom in MGM MACAU (January 15) with the participation of government guests and SMEs sponsored by the program. Guests of Honor included: Chui Yuk Lum, VP board of directors, Macao Chamber of Commerce; Ms. Lau Wai Meng, director, Macao Post and Telecommunications Bureau; Ms. Chan Tze Wai, deputy director, Macao Economic Bureau; Dr. Shuen Ka Hung, director general, Macau Productivity and Technology Transfer Center, Vong Vai Lon, senior manager, investor service department, Macao Trade and Investment Promotion Institute; Grant Bowie, CEO and executive director, MGM China Holdings Limited and Vandy Poon, CEO, CTM.

Bowie said at the ceremony: “MGM is providing continuous support to local SMEs. We understand that over 60% of our SME vendors have suffered losses in typhoon Hato and our SME Relief Program aims to provide them immediate assistance, and long term improvements as their businesses recover. Our measures include expedited payment processing, upfront payment to alleviate cash flow needs, assistance with minor to major damages, and the installations of shelves and drains. The cloud backup service is a highlighted part of our medium and long-term support initiatives to the SMEs in which we sponsored over 70 of our SME vendors to use CTM’s cloud backup service. Not only can we ensure the data security of the SMEs, but also enhance their productivity and competitiveness in which we can eventually contribute to Macau’s progression toward a smart city.

Poon said in his speech that with the continuous popularization of IT applications, electronic data is becoming the trend, either serving for commercial or daily operational needs, they are crucial for business reference and analysis, which could be well facilitated to further enhance the operational efficiency and effectiveness. He mentioned that a lot of companies especially SMEs had suffered from severe losses when typhoon Hato raged Macau last year, a massive amount of electronic data were damaged which affected their operations and recovery process, hence, CTM has also launched different supporting services, hoping to help more SMEs to better maintain their data with the resources provided by CTM’s network.

Poon added that after learning MGM’s intention to assist more SMEs in deploying cloud services through their SME Relief Program, CTM immediately responded to and supported this program. With the backing of CTM Data Center, all the participants will be provided with a flexible, convenient and secure cloud data service like offsite backup and disaster recovery, ensuring SMEs are sufficiently backuped for quick resume even after emergency issue.

As a locally rooted telecom operator, over the years CTM has been investing resources to enhance its network infrastructure and popularize IT applications, providing more quality operational supporting services to local enterprises. CTM will continuously fulfill its corporate social responsibility and join hands with various stakeholders to introduce the cutting-edge IT application to create a better commercial environment, so as to enhance the competitiveness of local enterprises, especially SMEs.

About MGM
MGM is an abbreviation for MGM China Holdings Limited (HKEx: 2282) and is a developer, owner and operator of gaming and lodging resorts in the Greater China region. It is the holding company of MGM Grand Paradise, SA which holds one of the six gaming concessions/subconcessions to run casino games in Macau. MGM Grand Paradise, SA owns and operates MGM MACAU, the resort located on the Macau Peninsula and is developing a second resort, MGM COTAI which is expected to more than double presence in Macau.

MGM MACAU is a Forbes Five-Star luxury integrated resort inspired by the arts with every element of the resort infused with creativity and style. MGM MACAU has approximately 600 guest rooms and suites and boasts a number of features, including the architecturally stunning European-inspired Grande Praça, housed under a soaring glass ceiling. MGM MACAU’s facilities include the MGM Art Space, dedicating over 5,000 square feet to display authentic works of art, conference and event facilities, spa, and seven signature restaurants and bars to fulfill any gastronomic craving. The property is located on prime waterfront on the Macau Peninsula and is directly connected to the luxury retail shopping complex, One Central.

Slated to open on January 29, 2018, MGM COTAI is the latest addition to the MGM portfolio in China. Designed as the ‘jewelry box’ of Cotai, it plans to offer approximately 1,400 hotel rooms and suites, meeting space, high end spa, retail offerings and food and beverage outlets as well as the first international Mansion at MGM for the ultimate luxury experience. MGM COTAI will offer Asia’s first dynamic theater and a spectacle to wow every guest who steps foot in the resort. MGM COTAI is being developed to drive greater product diversification and bring more advanced and innovative forms of entertainment to Macau as it grows as a global tourist destination. MGM COTAI is the largest property and the first private sector project to achieve the China Green Building (Macau) Design Label Certification.

MGM China Holdings Limited is majority owned by MGM Resorts International, a global hospitality company, operating a portfolio of destination resort brands including Bellagio, MGM Grand, Mandalay Bay and The Mirage.

About CTM
As the locally rooted telecom service provider, CTM has been playing a major role in the ongoing development of Macau’s infrastructure, while providing a range of professional telecom services including mobile, fixed telephony, fibre broadband and integrated telecom solutions. To further stimulate the IT development of Macau and with a vision of building Macau into a digital city, CTM is improving its network infrastructure with massive and long-term investment. CTM’s fiber network has fully covered Macau and CTM Wi-Fi hotspots are available across the city in tourist spots, hotels, shops, entry ports, public buses, vessels of TurboJet across HK and Macau, recreational areas of social housing.

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