90% of IT Organisations in UK and Germany Struggle to Ensure Business-Critical Data Protection

An independent survey commissioned by Cohesity, Inc. revealed that a staggering 90% of IT decision makers in the UK and Germany encounter various pain points when it comes to managing their backups.

The need for additional storage capacity is the single most pressing pain point, corroborated by the results of a similar survey in January 2017. This was followed by the challenges of ensuring regular backups and slow restores times.
 
The survey was conducted by Vanson Bourne, a specialist technology market research provider, and was based on the responses of 200 IT decision makers within companies with more than 1,000 employees in the UK and Germany. With the addition of three new option responses since January 2017, this second study in August 2017 offers further insights into the challenges faced by organisations spanning various industries.

News facts:

• The need for additional capacity tops the list, at 52%, as the most important pain points when managing backup and is followed by difficulties ensuring regular backups (36%), slow restore times (28%), heavy administration (25%) and inability to easily scale up or down (20%).
• 10% of decision makers expressed that they had no pain points when managing their backups (an option not available in January), demonstrating that an optimised backup environment is within the reach of organisations from all industry sectors.
• The responses of the overwhelming majority demonstrated that managing backups still generates a wide range of pain points.
• Differences in results between January and August 2017:
  • Slow restore times was the third biggest pain point at 28%. This option was added in last survey.
  • The need for additional storage capacity remained the single most serious pain point by 1 out of 3 respondents in both studies. The percentage of IT decision makers who ranked it in their top three dropped from 73% to 52%, notably due to the addition of three new response options in the latest survey.
  • Enterprise companies with over 3,000 employees were more likely to highlight additional complexity due to heterogeneous environments (23%) compared to smaller companies (9%).
  • Pain points consistent across industries. There was little variation in terms of country and industry type.

 
“Organisations need to rethink their secondary storage structure and equip themselves with the right tools and technologies to better manage backups even in the face of exponential data growth,” said Patrick Rogers, VP marketing and product management, Cohesity. “We are addressing the issues IT managers have to deal with on a regular basis. By talking with IT administrators and through surveys such as these we can ensure that our solutions meet the most pressing needs of the market. For example, we use global deduplication to improve storage efficiency, reducing the need to frequently add additional capacity. Our customers tell us that the simplicity of our solution makes carrying out regular backups easy and our direct mounting of servers speeds up RTO’s.”

Survey results: What are your organisation’s biggest pain points
when it comes to managing backups?
Combination of responses ranked first, second, and third
^Answer option not available in January
* Other (please specify): backup verification and audit; having a large number of users who frequently experience a bad connection to the company network; not being clear on business requirements