Replacing Intronis, Barracuda MSP Business Unit With SmarterMSP.com and Ready, Set, Managed! Educational Programs

Barracuda Networks, Inc. announced the next step in the evolution of its MSP business unit, formerly known as Intronis and now rebranded as Barracuda MSP.

“Since our acquisition of Intronis, we have expanded our commitment to the managed services marketplace through international growth, new offerings, and partner support models,” said Brian Babineau, SVP and GM, Barracuda MSP. “Our name change combines one of the best mid-market global IT brands with our steadfast focus on the rapidly evolving MSP landscape.“

Over the past two years, the company’s MSP business has increased billings, expanded the partner base by 25%, and entered the European market. In addition, the business has added data protection solutions; e-mail security, archiving, and backup for Office 365 environments; and next-generation firewalls to its MSP solution-set.

Strengthening relationships
Under its new name, Barracuda MSP remains focused on helping MSPs protect their customers from data loss and IT security breaches.

To complement its support, the organization is introducing two new education initiatives designed to help IT channel providers find managed services success:

• SmarterMSP.com – A global destination website to help MSPs improve their business and stay current with IT channel industry trends

• Ready, set, managed! – A interactive educational and networking program for VARs and MSPs to learn best practices for successfully growing their managed services operations

According to a recent study (registration required) conducted by The 2112 Group LLC and Barracuda MSP, 68% of service providers surveyed in North America and Europe point to managed services as their best source of business growth while only 15% currently offer managed security services.

“The fastest growing segment of our business is managed services, so Barracuda MSP is a perfect fit for us,” said Garry Booth, president, Internetwerx, Inc., reinforcing the findings of the study. “Having an organization dedicated to MSPs that understands our business goals makes a strategic investment with Barracuda the easy choice. We use their Partner Toolkit, training, and enablement resources to help us reduce expenses while delivering superior services to our customers.“

Enhanced technology to simplify operations
Barracuda MSP recently released the latest version of ECHOplatform, the purpose-built MSP platform that simplifies partner service operations.

In the version of ECHOplatform, partners can provision and activate the company’s Backup appliances, Essentials for Office 365, and Email Security products, all from within a single, MSP-focused interface. Partners can view products by customer account, enabling them to easily see what services are being delivered, what the costs are, and where there might be service gaps that could lead to new business opportunities. Partners using the ECHOplatform will also enjoy the convenience of single sign-on with the firm’s Cloud Control to administer all their solutions.

“We are a regional MSP and reseller that is looking to grow revenue and simplify our service delivery,” said Gary Nichols, founder and CEO, InterDev LLC. “Barracuda MSP is innovating in both areas – new offerings as well as a platform where we can efficiently manage our client relationships. Managed services have helped us build significant momentum for our business, so working with an organization with such a clear focus on MSPs has been key to our success. The Barracuda MSP team really understands how we operate, and that makes it easier for us to reach our goals.“

Barracuda MSP’s ECHOplatform is available to partners who purchase any MSP solution.

Existing partners using ECHOplatform with Intronis Backup will have new functionality enabled at no additional cost.

Resources:
Introducing Barracuda MSP (video)
Intronis MSP Solutions is Barracuda MSP