Trend Micro Using SIOS iQ IT Operations Analytics Platform

SIOS Technology Corp. announced that Trend Micro Incorporated is using SIOS iQ IT operations analytics platform to enhance their ability to meet SLAs for their critical applications running in VMware environments.

SIOS iQ integrates data from a variety of data sets and applies advanced machine learning analytics to provide insight across compute, storage, application, and network tiers. Trend Micro joined as a participant in the SIOS iQ VIP program providing valuable guidance toward future development of the SIOS iQ product.

“Trend Micro has to meet stringent SLAs for application performance and efficiency both for our employees and the customers we serve,” said William Dalton, director, EMEA IS and corporate technology, Trend Micro. “To find the root causes of performance issues, we had used the traditional ‘war room’ approach of assembling a multi-disciplinary team of IT staff and analyzing multiple analytics tools. SIOS iQ lets us find and resolve root causes of performance issues in minutes, saving hours of IT labor and enabling us to maintain compliance with our SLAs.“

The purpose of the SIOS iQ VIP program is to engage select SIOS customers like Trend Micro as partners in early access, evaluation, and feedback to prioritize future development of the SIOS iQ products while providing participants early access, significant cost savings, and important influence on the evolution of a next-generation analytics solution for IT operations.

Designed to be a powerful platform for IT operations information and issue resolution, SIOS iQ applies an advanced data analytics/big data approach to a range of data sets, including application and infrastructure data from third party tools and frameworks. Existing IT tools use a traditional computer science approach employing thresholds and alerts that narrowly monitors operations of specific objects in the infrastructure. This approach disregards the complex interactions of virtualized infrastructures and misses important problems while creating alert storms where no problems exist. In contrast, SIOS iQ employs next generation machine learning and data mining to analyze real-time information across the infrastructure. Through patented topological behavior analysis and vGraph technology, SIOS iQ can recognize abnormal patterns of infrastructure behavior to accurately find the subtle issues missed by today’s tools and to precisely identify root causes of performance issues. The results are actionable insights and recommendations for improvement through an intuitive mobile, touch-enabled UI.

“Trend Micro develops innovative security solutions that enable businesses and consumers to exchange digital information safely,” said Jerry Melnick, president and CEO, SIOS. “Their use of SIOS iQ in their complex virtual environment is a tremendous endorsement of our powerful machine learning analytics software platform as a primary resource for IT operations information and issue resolution. We look forward to working with Trend Micro and partnering with them as a member of our VIP customer program as they continue to successfully serve enterprises and consumers around the globe.“