Pediatric Clinic EBS Healthcare Selecting Quorum onQ DRaaS

When a tornado cut off transportation and Internet access to a pediatric healthcare company earlier this year in West Chester, PA, Quorum, Inc. kept employees connected to their data.

EBS Healthcare is one of the largest providers of pediatric care in the U.S. with clinics across the country. After narrowly avoiding a shutdown from another unrelated event, EBS Healthcare IT director Mike Lenahan was prepared with the HIPAA-certified Quorum onQ DR as a service (DRaaS) solution.

“With Quorum, we were able to spin up our recovery nodes in the cloud for employees to access data over a VPN,” Lenahan said. “That was outstanding because it kept the therapy center working and kept people in touch with their data.”

onQ combines the convenience of local HA with the cost benefits of cloud-based DR. File and image-based snapshots are stored locally, deduplicated and then replicated to the Quorum cloud. Recovery of servers, applications and data is as fast as the time required to spin-up VMs. The solution also provides value beyond backup and DR, such as automated self-tests, integrated sandbox, archive capabilities and more.

Lenahan provides IT support to more than 1,500 EBS Healthcare customers with the help of two in-house programmers. The company has more than 14TB of data under management, growing at 10% per year.

The tornado wasn’t Lenahan’s only close call. After installing onQ, EBS Healthcare’s HQs was flooded by a broken water main that released millions of gallons of water on a Sunday afternoon. The flood destroyed the entire building except for the company’s server room.

“The flood opened a lot of people’s eyes to the possible ramifications of that server room going under water without an alternative,” Lenahan said. “Had something happened without Quorum, it would have been a mess.“

Quorum also helps Lenahan maintain day-to-day operations. For example, when a mail server for therapists went down, he kept their services up for three weeks over an onsite recovery node while he rebuilt the server.

“I’m confident that from the challenges we’ve faced, Quorum will work when we need it,” Lenahan said. “Without Quorum, I might have lost sleep over a possible disaster or data loss incident. But now I have the peace of mind to know that part of my job is covered. I don’t even give it a lot of thought anymore.”