UK Elddis Caravan & Motorhomes Adopts DataCore SANsymphony-V

DataCore Software Corporation announced that Elddis Caravan & Motorhomes based in Consett, Co Durham, UK, have adopted its SANsymphony-V platform.

Part of the Explorer Group Ltd and the country’s most established touring brand, Elddis rely on design, engineering and manufacturing supply chain logistics. Essential applications at Elddis include 3D CAD precision planning apps to maximise functionality and features alongside internal ERP systems and in-house stocking applications to ensure components are available for production line assembly, just in time.

CAD Design is, by its 3D data intensive nature, extremely I/O hungry and the existing Elddis virtual infrastructure was struggling to deliver the necessary data throughput following CAD application upgrades and user count increases as the business expanded. The reliability of the platform and relative simplicity of deploying new servers had also led to VM and application sprawl into surplus capacity beyond that originally factored into planning and sizing. On the ERP side, Epicor  Unidata was also struggling to deliver timely access to information for dynamic procurement and supply. The combined resource demands of all Elddis’ business apps was negatively impacting productivity and internal support calls were increasing as IT staff grappled with performance spikes and unhappy users.

“Performance problems on this existing VMware ESX virtualised environment were threatening business productivity and efficiency. We needed a quick-fix to reduce infrastructure which was approaching capacity limits and had exceed performance thresholds. And we had to maintain total availability across all Elddis systems, from production planning, scheduling, inventory control and quality management to supply chain management and distribution,” said Simon Birbeck, executive infrastructure consultant.
 
Solution
Datacore worked hand in hand with Elddis to re-engineer their existing on-premise environment for a performance boost. The existing SANsymphony-V iSCSI shared storage implementation, using a Highly Available mirrored configuration over Ethernet between the IT Office and the main Consett Head Office was to be upgraded with a new high performance tier of flash storage, and the existing VMware hosts scaled up with additional RAM.

The flash tier would fix storage performance issues by eliminating competition for traditional spinning disk resources across all tier 1 applications, and the host upgrade would eradicate memory over-commitment to provide breathing space for Windows Server 2012 R2 upgrades and deployment of new business applications.

Datacore merged original storage silos into single pool, and prioritised Elddis’ ‘hot’ working set data using SANsymphony-V Auto Storage Tiering to deliver an altogether more responsive, agile IT environment. The addition of an affordable and easy to install Micron P420m PCI-e flash card in the two DataCore nodes also meant low latency access for critical data, and further boosted and future proofed the environment into the next decade of growth.
 
Value
Darren Nesbitt is the IT controller for The Explorer Group, who noted some practical examples of efficiency gains through the optimisation project: “Planned rebuilds of the internal stock and error identification systems used to take up to 4 hours. This now takes 17 minutes. And with email and other applications, we have noticed a vast speed increase – users who had become used to the blue circle while views rebuilt can now switch through screens instantly. And the facility to accelerate application data access with flash has allowed our CAD department to be given greater access speeds for designing in 3D.”

Customer Services, once reliant on mediocre performance when ascertaining updates on orders, can now advise with confidence and speed to customers and dealers alike. And internally, the IT support desk has observed a notable reduction in user support calls to troubleshoot application performance.
 
With the help of Waterstons
Waterstons Ltd. is a business and IT consultancy with offices in Durham and London, UK.  They work with a variety of clients and industries across the UK providing creative technology based solutions to improve business performance and increase competitive advantage. Established in 1994, Waterstons has developed and grown on the basis of their core principles of trust, integrity and customer service.

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