Integration Module by Connectwise and StorageCraft for MSPs

Life is easier for MSPs with availability of an integration module from business management platform provider Connectwise and backup and DR solution provider StorageCraft Technology Corporation.

The integration module provides MSPs with the ability to simplify and streamline business processes by leveraging the Connectwise business management platform and StorageCraft’s Recover-Ability solution.

Through the integration module MSPs have the ability to automate billing processes by mapping and synchronizing data from the StorageCraft MSP portal and cloud services with their Connectwise business management platform.

MSP partners can enable this integration directly from within the MSP portal, giving them convenient access to account and data mapping capabilities for automating and streamlining the process of servicing the backup and DR needs of their clients. One of the major features is the ability to manage licenses for components of the Recover-Ability Solution, such as ShadowProtect and ImageManager.

“We’re excited that StorageCraft has completed their integration to ConnectWise,” said Jeannine Edwards, director, ConnectWise platform. “StorageCraft is a great addition to our Integrator Community.“

Integration module with StorageCraft
allows Connectwise business management platform users to:

• Map and analyze account usage and storage space information from StorageCraft Cloud Services and the StorageCraft MSP Portal.

• Map StorageCraft MSP licenses of ShadowProtect, ShadowStream, intelligent FTP and HeadStart Restore to customer accounts.

• Track StorageCraft licenses and automate billing from within Connectwise.

• Synchronize StorageCraft account data for Connectwise contracts automatically.

• Create manual and scheduled updates of billing information between the StorageCraft MSP portal and StorageCraft Cloud Services portal and their Connectwise business management platform.

• Synchronize client history for auditing changes.

“In addition to quickly and reliably accessing their customers data and systems after an IT disaster, the integration module sets the stage for reduced overhead costs for Connectwise partners with an accurate and automated billing process,” said Brandon Nordquist, VP product management, StorageCraft.

MSP partners interested in enabling integration with Connectwise can do so by logging into the StorageCraft MSP portal and following the PSA Integration Setup link. This integration module is provided free of charge. The integration module is only available in USA and Canada.