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Healthcare Organizations Choose Zerto Virtual Replication

Long Term Care Group, Yakima Valley Farm Workers Clinic, and Liverpool Heart and Chest Hospital

 Healthcare organizations rely on BC and DR plans to ensure their IT functions remain operational in case of data loss from a man-made or natural disaster. The applications and data at these organizations are often comprised of important medical research and confidential patient records which means unexpected datacenter downtime can lead to millions of dollars in lost revenue and jeopardize patient safety and the organization’s brand.

Zerto Virtual Replication, a replication solution to utilize the virtual environment for recovery, is a technology delivering healthcare organizations with a BC/DR solution that is simple to use and enables business processes to get backup and running following a disaster of any kind.

It’s crucial that healthcare organizations’ patient care applications and business processes be operational at all times,” said Ziv Kedem, co-founder and CEO, Zerto. “Providing caregivers with continuous access to important information and offering low recovery times are just a few ways Zerto Virtual Replication can help healthcare organizations cut costs and meet their rigorous application availability requirements.

Long Term Care Group saves time by eliminating preparation work
Headquartered in Eden Prairie, MN, Long Term Care Group, Inc. (LTCG) is a provider of business process outsourcing for the insurance industry. Prior to implementing Zerto Virtual Replication, LTCG struggled with application outages as a result of failover testing. The failover process was so lengthy, members of the IT team had to work one weekend to prepare and another weekend to test. After meeting Zerto representatives at VMworld and witnessing how simple it is to use, LTCG decided to make a gradual switch to Zerto Virtual Replication. LTCG was happy to find that the deployment of theBC/DR solution was simple, fast and eliminated the time-consuming preparation work that was previously required to make its systems compatible with VMware vCenter Site Recovery Manager.

Zerto Virtual Replication is performing as we expected and providing us with peace of mind knowing there will be no surprises if there is a datacenter outage,” said Mike Gelhar, systems engineer, Long Term Care Group. “Our first recovery test went according to plan and surprisingly finished two hours ahead of schedule. Since its implementation in 2013, Zerto Virtual Replication has proven to effortlessly protect any VM with an intuitive user interface.

Yakima Valley Farm Workers Clinic sees low RPOs
while meeting Affordable Care Act requirements

Yakima Valley Farm Workers Clinic

Yakima Valley Farm Workers Clinic provides health services, such as medical and dental care, to patients in Washington and Oregon. When a disaster occurred, Yakima dealt with 24 hours of downtime, which negatively impacted business operations. Yakima made the decision to upgrade from its existing solution and sought a software solution that was easy to implement and required minimal training. Yakima found that Zerto Virtual Replication separated itself from the competition by being cost effective, flexible and compatible with Yakima’s storage configuration. It also helped Yakima meet Affordable Care Act requirements, thanks to the solution’s DR testing capability.

Zerto Virtual Replication really came through when we needed it the most,” said Todd Pappas, Yakima network engineer. “Not only did it help us meet the requirements of the Affordable Care Act but it’s been reliable and easy to use since we implemented it. Additionally, the RPOs we’ve seen are ridiculously low, typically three to five. I sleep easier knowing we have this BC/DR solution.

Liverpool Heart and Chest Hospital achieves aggressive service levels
At Liverpool Heart and Chest Hospital (LHCH) the patient experience is a priority for hospital executives, and the organization prides itself on providing the best possible care. In 2012, it recognized it could achieve financial benefits by virtualizing its environment. Migrating from paper files to electronic files eliminated much of the amount of hardware the hospital used, decreased power and licensing costs. To ensure that patients’ experiences were not impacted by data losses or interruptions, LHCH turned to the Allscripts electronic patient record system and utilized Zerto Virtual Replication to protect it. It has recognized a number of benefits provided by Zerto Virtual Replication, including the ability to recover to any point in time and failover testing with no impact on the production environment. Most importantly however, the solution is hardware agnostic, meaning that it can grow with and adapt to LHCH’s changing infrastructure needs over time.

The results we have gotten so far give us full confidence we can exceed our patients’ expectations,” said James Crowther, tech support manager, LHCH. “Right now, RPOs are maxing out at sevens across all 30 VMs that are protected by the solution. Within the next year we plan on leveraging Zerto Virtual Replication to protect another 10 VMs, with an end goal of utilizing it for the majority of our 120 VMs.

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