MSP DataServ Using Zetta.net

Zetta.net (Zetta, Inc.) announced that MSP DataServ Corp. is using its products to deliver enterprise-grade cloud backup and DR solutions to its customers.

After evaluating more than 10 cloud backup and recovery providers to replace its use of the discontinued Symantec Backup Exec.cloud, DataServ selected Zetta.net for its affordability, ease of use, and ability to scale from small companies backing up hundreds of gigabytes of data, to several hundred-person firms backing up multiple terabytes server databases.

DataServ has been providing IT-related support and service functions to Midwest companies for more than 30 years. Catering to SMBs, DataServ functions as systems integrator, a full-time contract IT department, as well as a provider of managed services.

DataServ prides itself on dexterity, as well as high-quality, personalized customer service that makes it an attractive alternative to IT providers who are difficult to work with or don’t meet expectations. As a result, DataServ chooses to align with partners who are committed to the same level of customer satisfaction – one of the primary reasons that DataServ decided to partner with Zetta.net.

After evaluating multiple cloud backup and recovery providers, DataServ selected Zetta.net because of its affordability, ease of use, and the fact that it was applicable for all of DataServ’s 150 clients.

“We needed something that could easily scale to handle larger data volumes and more complex backup environments,” said Jeff Zdan, DataServ’s VP, network systems.

Migrating customer data over to Zetta.net was simple and fast, compared to Symantec Backup Exec.cloud. Backup Exec.cloud implementation required three months, in contrast to Zetta.net which took less than a weekend to move 6TB of client data due to its built-in WAN-optimized performance and no-appliance model.

“Because Zetta.net is easy to setup, configure and maintain, DataServ can deliver the service in the most efficient and transparent way, adding to its customers’ level of satisfaction. In addition, Zetta.net’s world-class support network and commitment to being a true partner is ultimately what separates it from the pack of cloud backup competitors,” said Zdan.

Zetta.net’s partner management portal lets DataServ monitor its clients that have contracted for backup and recovery services in a single view, minimizing administration tasks and helping the MSP respond quickly in the event of a problem.

“If I sell an online backup solution and then have to fight to get it to work properly, I lose money because I can’t pass those costs on to the customer,” Zdan explained. “I need something that’s easy and reliable.“

Zetta.net backup leads to recurring revenue
Zetta.net’s all-inclusive pricing also sets it apart from other cloud backup providers. DataServ can offer enterprise-grade backup at an affordable price with minimal administrative effort, making the solution profitable for the provider.

“The ease of management and the fact that it’s a really easy and quick product to resell means we can create a more profitable service and build a recurring revenue stream,” Zdan stated. “Zetta.net’s world-class support, along with its reliable cloud backup solution is truly as good as they advertise.“