Raytown Police Department Retained MDL Technology

MDL Technology, LLC, an IT and managed services firm, announced a case study with The Raytown Police Department regarding data security.

The police department retained the IT firm to virtualize its network infrastructure, implement offsite backup storage, cut costs and power consumption and allow sensitive data to be securely housed with cloud services.

Captain Doug Goode said they chose MDL for its cloud storage capabilities, knowledgeable technicians, reasonable service packages and the ability to identify the issues and IT needs the Raytown Police Department struggled to fix.

According to Goode, “We have found MDL to be extremely customer oriented. The company’s technicians are very knowledgeable and both willing and able to do additional research when needed or requested. They are reliable, easily approachable, willing to discuss projects and advise on the feasibility and viability of new products and services. MDL has developed a strong trust with our department. It has an unblemished track record of satisfaction and customer service.“

Mark Dryer, president, MDL, explained that Raytown’s IT situation was not unlike many others: “The need for a solid backup solution and an offsite copy of backups is something every customer should be aware of,” he said. “Virtualizing network infrastructure doesn’t fit every network environment, but we have seen many customers benefit from this solution. Security solutions are largely dependent on the type of businesses, the sensitive nature of data and budgetary constraints. VPN access is controlled through dual layer authentication. Any problem or perceived problem is addressed immediately.“

Additionally, Dryer shared data security tips for protecting businesses: “Keep sensitive data in a central location and by limiting the number of storage sources simplifies your security strategy. Make sure data is stored in an encrypted file system as well as your emails that have sensitive data.”

According to the 2014 Report on the State of Backup for SMBs, 62% of IT professionals told Carbonite they experienced major disruptions at their organization from data loss and on average a loss of $468,610 in revenue. In that same study, cloud backup provider Carbonite found that at least 40% of companies would either be out of business or in a financial crisis from data loss.