UCG’s Vault400 BaaS for City of San Ramon, CA

United Computer Group, Inc. (UCG), an information technology services firm, hase been chosen to deliver the mission-critical System i cloud backup for the City of San Ramon, CA.

San Ramon, located 25 miles from Oakland, experienced a 44% increase in population between 2009 and 2012. Despite their continued growth, the poverty level remains low at 2.6%. They are a technologically progressive city; for instance, the City of San Ramon offers a comprehensive electronic customer service program (CRM) as well as a mobile app to enable their citizens a simple way to tap right into the City and quickly submit a request while they are on the go.

At the heart of their IT best practices, San Ramon stores and processes sensitive employee and resident information on their IBM 9407-515 server. IT manager Rick Maria reviewed several backup options and selected the IBM Systems experts at UCG to protect their mission-critical DB2 and IFS files. UCG implemented VAULT400 BaaS with encrypted data, now backed up nightly to two separate data centers in Cleveland, OH, and Atlanta, GA.

The City of San Ramon uses VAULT400 Reports, a web-enabled interface for centralized reporting, which contains all the details of a client’s cloud protected data. This valuable reporting tool is available via a web portal 365/7/24 and is also emailed automatically each quarter at no additional charge to UCG VAULT400 subscribers.

With VAULT400 BaaS, the City of San Ramon relies on UCG to ensure secure, offsite data protection with encrypted nightly backups, and immediate access to their data. UCG’s reporting tools chart their data growth well into the future.