X-IO VDI Emergency Response Program

X-IO Technologies (Xiotech Corporation) has launched a VDI Emergency Response program to help the growing number of organizations facing serious performance issues with their VDI.

X-IO is working with distribution partners and resellers in each region to target a 72-hour ‘diagnosis-to-deployment’ timeframe for organizations suffering from failing or underperforming VDI.

To book a next day VD0I performance diagnosis organizations can register for their free consultation.

Gavin McLaughlin, VP of WW marketing, X-IO, said: “It’s been well documented that legacy storage is not designed for the intensive performance demands of a truly optimized VDI deployment. As a result, a growing number of VDI deployments either fail, or fall well short of, the expected performance metrics that a business or organization needs. This program is designed to eradicate this problem, once and for all.“

The two-part VDI Emergency Response program takes VMware and Citrix VDI users through a diagnostic VDI health check followed by a carefully tailored treatment program designed to near-instantly heal the problem.

“Few organizations can tolerate poor VDI performance for long. The program is designed to offer a swift and effective route to recovery, one that gets the organization back to full VDI fitness, typically within a matter of days,” added McLaughlin.

The program draws on the wealth of experience gained by X-IO and its distribution partners, Comstor (Westcon Group, Inc.) and Ingram Micro, Inc., and also dozens of local resellers. They have all witnessed an increase in X-IO’s Intelligent Storage Element (ISE) technology being used to solve VDI health and performance issues.

Legacy storage the root of VDI evils
These experts found that symptoms of poor VDI performance typically appear when unsuitable traditional enterprise storage arrays are used to underpin the virtual server infrastructure. The most common VDI conditions include:

• an overwhelming number of helpdesk calls during boot and login storms;
• late nights for vAdmins who are tired of waiting for a recompose operation to finish on patch Tuesday;
• a sharp drop in performance when legacy storage systems exceed 60-70% capacity utilization, and often less.

Florida healthcare provider AvMed is one example, as IT infrastructure manager Nelson Remy explained: “Some of our most critical virtual desktops, which also drive the most performance demand, were taking up to two minutes from login to desktop presentation on our existing enterprise SAN. X-IO offered us a system that exceeded our VDI performance requirements, used enterprise grade components, and took just a few hours to get completely deployed. Now, following the diagnosis and remedy we got from X-IO, those logins take just 10s.“

Local touch for remediation
By working with local partners in each region, organizations facing VDI performance issues are able to receive attention from a nearby expert with knowledge of how to diagnose their problem. This expert can then administer the right dosage of VDI-optimized hybrid storage to ensure a recovery of VDI performance.

Organizations that register for the program will be offered a scheduled appointment with a VDI performance physician within 24 hours and, if any prescribed equipment is required, it can be onsite in as little as 72 hours.

More resellers mean shorter wait times
X-IO also expects the program to attract new reseller partners who have customers facing performance problems with the VDI deployment. As a result, waiting times could be reduced even further.

McLaughlin concluded: “Organizations wanting to deploy VDI should not be deterred by the complications or side effects. Instead, they should be able to turn to those offering real cures to the growing epidemic of VDI pains and ailments. When deployed with the right storage foundations, VDI can be efficient, effective and painless.”

Based in Colorado, the organization has offices throughout North America, Europe, Asia, the Middle East, and Africa and has installed of than 7,000 units across 1,200+ customers worldwide.