United Computer Group Selected by EMI

United Computer Group, Inc. (UCG), an information technology services firm, has been chosen to deliver the mission-critical IBM System i BaaS for EMI Corp. located in Jackson Center, OH with a second location in Wickliffe, OH.

EMI recently subscribed to UCG’s VAULT400 BaaS to protect business-critical data on their IBM midrange system.

Prior to VAULT400, EMI backed up their system with multiple, expensive tapes. This meant IT team had to perform manual backups every night. With VAULT400, their data is compressed, encrypted and sent to UCG’s secure, off-site, HIPAA compliant data center in Cleveland, Ohio as well as their data center in Atlanta, GA for a second replication.

With VAULT400, data is available for immediate, user-initiated restore 365x24x7. In the event of disaster, EMI will receive Hardware DR Quick Ship free of charge from UCG. EMI uses IBM-powered S2K Enterprise Management Software as their ERP solution. UCG is an authorized distributor for this manufacturing and distribution software.

Kay Frieders, EMI, wears many hats including controller, IT manager, and GM. He was pleased with the outstanding customer service received from UCG, underscoring their dedication to an excellent client experience each and every time.

“The VAULT400 installation on our iSeries was flawless and could not have been better. In addition to the smooth installation, UCG promptly followed up with me on the seeding completion of all the backup jobs that were scheduled to make sure that everything is perfect for EMI Corp. I’ve been working for 30 years with IT people all over and it is refreshing to work with UCG; they care and it shows. It’s that kind of detail to attention that keeps customers coming back,” he said.