20th Consecutive Quarter of Record Growth for Unitrends

Unitrends, Inc., the industry’s fastest-growing multi-environment data protection and DR company, announced that a strong Q4 2013 performance led the company to its 20th consecutive quarter of record growth.

Marking the most profitable year in company history, Unitrends achieved a 67% increase in bookings year-over-year and added more than 1,700 new customers in 2013.

This past quarter, the company continued to accelerate its charge toward $100 million in annual revenue with a 69% increase in bookings, Q4 2013 over Q4 2012, and the addition of more than 550 new customers.

Unitrends currently supports nearly 5,000 customers worldwide, and, despite rapid growth, continues to maintain a 98% customer satisfaction rating.

Internally, Unitrends hired 92 employees across all functional areas in 2013 alone. It added to its customer support ranks at company HQs in Columbia, SC, expanded its presence in Europe, and announced several additions to its management team, including:

Subo Guha, VP of product management and marketing;
Daniel Wixon, VP of customer support;
Jessica Flanagan, VP of human resources;
Kevin Moreau, MD for EMEA; and
Michael Hon-Mong, MD for Central and Eastern Europe.

The company now employs 268 people and is on pace to exceed its 2013 hiring rate in the coming year.

Building Data Protection and DR Powerhouse
In October, Unitrends received a major growth equity investment from Insight Venture Partners, a global private equity and venture capital firm. The goal of the acquisition was to further stimulate recent growth through buy and build strategies backed by Insight Venture Partners. In December, Unitrends announced the first of its strategic moves under the Insight umbrella with the acquisition of PHD Virtual Technologies, in virtual backup and DR assurance solutions.

The PHD Virtual acquisition represents the next step in Unitrends’ expansion strategy. Its product portfolio and track record of growth over 15 consecutive quarters made PHD Virtual a complement to Unitrends’ business. The company added more than 350 new customers and 116 resellers in Q4 alone and closed 2013 with 40% year-over-year revenue growth.

“2013 was a milestone year for us,” said Mike Coney, president and CEO, Unitrends. “We far exceeded our financial goals and benchmarks for delivering cutting-edge technology, unrivaled customer support and industry-leading channel programs. Now, with Insight’s support and the PHD Virtual acquisition, we enter the next phase of transforming Unitrends into a data protection and DR powerhouse.”

In 2013, Unitrends demonstrated commitment to providing technology and services that offer the best cost-to-value ratio in the data protection industry.

Highlights include:

New hardware (Recovery Series Pledge and Pledge Plus), Cloud (No Limits Cloud) and support services – Designed to deliver the customer experience, these new services provide unified data protection, flexible purchasing options, upgrades and discounts, and regionally-based customer support, among other benefits.
Unitrends Enterprise Backup (UEB) Free Edition for the unlicensed (free) version of vSphere Hypervisor – Unitrends is the only data protection provider offering a free, automated, fully functioning backup and recovery solution for both the licensed and unlicensed versions of vSphere.
Customized Unified Data Protection for Cisco Unified Computing System (UCS) platforms – The solution leverages the power of UEB to deliver physical, virtualized and cloud-based data protection customized specifically for the Cisco UCS fabric.
Unitrends Release 7.2 – Designed to deliver enterprise data protection at a level of simplicity that meets the demands of SMBs, it includes DNS/DHCP support for Windows, legal hold, simplified user interfaces and expanded application support.

Delivering Channel Program to Partners
Throughout 2013, Unitrends achieved several major channel program milestones, including:

The launch of its Service Provider Program, which equips hosting, managed services and cloud providers with the infrastructure needed to simply and cost-effectively offer onsite and offsite backup and DR services to their customers.
The launch of UniRewards, Unitrends’ loyalty program for channel partners and resellers. Partners can earn points for engaging in various activities that support products and services and then redeem their reward points for cash.
A strategic partnership with Tech Data Corporation, one of the world’s largest distributors of IT products and services. Tech Data signed on to distribute entire product portfolio of physical and virtual backup and recovery appliances to resellers nationwide.

Unitrends’ growth, customer support and integration with the IT community were recognized throughout Q4 2013 by the following awards programs: Inc. Hire Power Awards, Spiceworks Spicies Awards, Best in Biz Awards and the Deloitte Technology Fast 500. Unitrends was also recognized by Business Solutions magazine as a 2014 Best Channel Vendor in the backup and DR category.