Ricoh Selecting Ctera for Business Cloud Platform

CTERA Networks announced that Ricoh Canada Inc. the subsidiary of the company in office imaging equipment, document management and IT services, has launched a cloud storage service for its business customers using CTERA’s cloud storage platform.

The Ricoh-branded service, RCloud Services: Backup and Recovery, offers hybrid cloud/local backup, mobile access to files, and file sync and share capabilities as a managed service, based on cloud infrastructure hosted in Canada.

The company is a wholly-owned subsidiary of Ricoh Americas Corporation with its head office located in Toronto, with over 2,100 employees nationwide. Earlier this year, it launched its first cloud offering, RCloud Services: ECM (Enterprise Content Management), and is expanding its offering with the CTERA-powered RCloud Services: Backup and Recovery.

The service offers benefits, including:

• Hybrid local and cloud backup, providing the speed of an on-site appliance, combined with the DR and universal file access benefits of the cloud zero administration, with all aspects of the service monitored and managed remotely by the company all data is encrypted both in-transit and at-rest cloud infrastructure wholly located in Canada

“We launched RCloud Services with a strategic view of creating added-value Canada-based cloud services for our customers, keeping their data secure and in compliance with their requirements,” said Eric Fletcher, VP, marketing, Ricoh Canada. “Storage and backup is one area where we see one of our customer’s largest pain points, and with CTERA’s technology we were able to rapidly create, brand and launch our RCloud Services: Backup & Recovery service, catering to the needs of both small and large customers at an attractive price point, allowing them to reduce capital expenditure while enjoying ‘set and forget‘ peace of mind and first-rate service levels with our national coverage.”

Ricoh Canada selected CTERA
for its ability to address requirements:

• Appliance-based (hybrid) as well as software-only backup scenarios, combined with file sync and share

• Scalability and centralized management of 10,000s of sites and 100,000s of end-users

• Integration with multiple storage infrastructure back-ends, avoiding lock-in

• Private-label all aspects of the service with the Ricoh brand

“Our partnership with Ricoh Canada demonstrates how CTERA’s technology can empower IT service providers to rapidly launch and manage branded cloud services, while eliminating the need for custom development and integration,” said Don Fuller, senior director of sales, CTERA. “We are thrilled to be chosen by Ricoh Canada in helping them shape the Canadian cloud services market.”

Availability
The company is offering the service to its business customer base, via its Canadian sales force and select reseller partners.