New Jersey Shop Dave’s Computers Offers In-Store HDD Diagnostic Service

New Jersey computer repair store Dave’s Computers, Inc. provides data recovery service by diagnosing problems with in-store HDD diagnostic service.

Employing a team of hardware and software engineers, the staff members use the latest tools to recover data from a variety of devices, file formats, and hardware.

“We recover data from any sort of loss, such as data corruption, hardware failure, system crashes, viruses, or any sort of human error,” said owner Dave Molnar.

The service rivals that of big box stores in both price and speed. It starts at $199 and is usually completed within 24 hours to help customers get back online quickly.

“We offer our services at all times of the day, 365 days a year,” said Molnar.”Our customer service department assists customers by phone and live chat.“

Engineers at Dave’s Computers work with a variety of OSs and platforms for data recovery, including external storage devices, USB drives, and older technologies – to recover data, images, videos, and music.

When customers bring their computers the staff is able to communicate right away what needs to be repaired, how long it will take, and how much it will cost.

“Customers often tell me customer service at a big retail store takes more than a week to communicate whether data recovery is even possible,” said Molnar. “At our store, we are upfront with pricing and always provide a timeframe for data recovery.“

Upfront diagnostic service gives customers a timeframe for repair service and saves money by diagnosing computer problems more accurately so the right repair can be made.

“One of our customers had been quoted a $1,500 data recovery service fee at a big box retailer,” said Molnar. “After a quick diagnostic check, I found the customer’s power adapter voltage was too high. Instead of data recovery, all that was needed was a $20 power adapter.”