eMazzanti Tapping StoreageCraft Shadow Protect Software

A new case study chronicling how eMazzanti
Technologies (Mazzanti, Inc.), an IT and computer expert in the Hoboken, NJ
and New York City areas, got hundreds of its customers up and running again in
the aftermath of Hurricane Sandy is now available from eMazzanti Technologies.

"We practice what we preach,"
says Jennifer Mazzanti, president, eMazzanti. "The eCare BC solution that incorporates
StorageCraft’s ShadowProtect was first used to get our customers and own IT
firm back online."

DR Solution
Tapping the power of StoreageCraft’s Shadow Protect software and
eMazzanti’s consulting services, a customized eCare BC solution was developed
which takes frequent, complete, pristine images of all computers, OSs,
applications, services and settings.

The eCare BC solution allows eMazzanti customers to replicate backup images
locally, to the cloud or to a secure offsite location. When disasters strike,
the backups can be rapidly launched as VMs or mounted to HDDs as needed.
Complete data restoration can take minutes or hours versus days, weeks-or
never.

Right Vendor Helps Ensure Right
Recovery
"StorageCraft ShadowProtect was
a game changer," Jennifer Mazzanti explains. "Tapes were a nightmare-unreliable backups,
usually managed by a client’s low-level employee, plus the high implementation
and maintenance costs of tape backups."

"The conversation about conversion
from tape to disk based system often is less than two weeks. Almost always we
were convert customers to StorageCraft," Carl Mazzanti, CEO, says. "That includes one recent customer trying to
manage 39 backup tapes a month, who now will never have to use one again. Soon
100% of our customers will be on ShadowProtect coupled with our eCare BC
Service."

Jennifer says StorageCraft has also helped them improve customer relationships.

"Choosing StorageCraft for BC was
one of the smartest decisions we made," she adds. "ShadowProtect is cost-effective for our
clients. Plus, it is more reliable. We know that the system works, and we
easily test and prove to our customers that their business recovery concerns
are covered as advertised. That is something we can use to maintain a good
relationship with our clients."

Faster Recovery
"Within 72 hours of Sandy, we
recovered all of our customers," noted Carl. "With that we not only kept 100% of our
customer base, we have expanded another 50% since Sandy."

"The
recovery was a great StorageCraft performance. We ordered new parts, used
StorageCraft to bring systems backup, and with StorageCraft virtualization, we
had customers up and running before the new hardware arrived," Carl
says. "StorageCraft saved the day."

Preparation Means Power
eMazzanti practices what it preaches. It was prepared against its own data
loss way ahead of the hurricanes. It gave the IT expert the power to, and
rapidly, helps its customers.

"Our biggest lesson from Sandy was
that it is just as important to treat our own site as ‘a client.’ We tend to be
client-focused in any emergency," Jennifer says. "At a bare minimum we need to be up and
running or we can not help anyone else. In the days before Sandy hit, every
eMazzanti employee was moved to a customer support role, checking backups and
making sure clients were as prepared as possible.