Enhanced EMC Service Assurance and SRM Suites

At EMC World 2013, EMC Corp. announced new and enhanced management software suites designed to provide 360 degree transparency into storage, network, and compute infrastructures-including new and tight integration with ViPR.

The new EMC Service Assurance Suite and updates to the EMC SRM Suite share a common presentation layer with ViPR, providing visualization of IT assets and enabling customers to assure SLAs and improve ROI through resource optimization.

Service Assurance Suite
offers following features in single solution suite:

• Insights and reports designed to provide actionable intelligence;
• Availability, performance and configuration management designed to simplify operational management of complex cloud and virtual IT environments which, in turn, enhance IT staff productivity and efficiency
• Cross-domain management analysis – across networks, storage, and servers, as well as physical and virtual environments – necessary to ensure that critical applications and services perform as they should for the business.

The SRM Suite has been updated with Dashboard and Explore Views for VNX environments to enhance file reporting and end-to-end relationship and topology visualization. As storage, network, and compute infrastructures grow more complex and strive to meet an ever-increasing list of business needs and objectives, storage and IT operations managers have been tasked with efficient and effective management in an age of explosive data growth, often without the benefit of additional resources. Additionally, as this data growth – slated to grow to 40,000EB by 2020 according to IDC’s Digital Universe study – drives up IT costs, controlling costs through effective management becomes both important and difficult.

The common presentation layer between ViPR and these suites allows operations and storage teams to visualize, analyze, and optimize their infrastructure today to assure services while controlling the cost of rapid data growth and provides an extensible management framework to simplify the transformation to software-defined storage in the future.

Technology Highlights:
The benefits of both the Service Assurance Suite and the SRM Suite are visualization, analysis, and optimization of resources within key infrastructures. These suites are designed to provide the transparency needed to make decisions about performance, efficiency, and management, and will provide visibility into the underlying infrastructure in ViPR environments, allowing customers to easily transition to the software-defined data center.

Leveraging the Service Assurance Suite, customers can:

• Visualize and understand the complex, fast-changing IT infrastructure relationships;
• Analyze availability, performance, and configuration information to quickly identify root causes and risk conditions and proactively resolve issues before business impact and SLA violations occur
• Optimize the environment and control costs with end-to-end performance and capacity management and reporting.

Leveraging the SRM Suite, customers can:

• Visualize applications to storage dependencies;
• Analyze configurations and capacity growth; and
• Optimize the environment to improve ROI.

Amitabh Srivastava, president, EMC advanced software division, said: "Software is a powerful tool – especially when used to wring every last benefit out of infrastructure resources in this age of explosive data growth. The Service Assurance Suite and SRM Suite are designed to solve the significant and critical infrastructure management challenges that arise in dynamic cloud and software-defined IT environments, bridging the often-significant management gap that exists between physical and virtual data centers. Along with ViPR, these suites create a management framework that leverages automation to deliver the insights and understanding necessary to increase ongoing efficiency, optimize resources, reduce costs and further empower the business through IT. The Service Assurance Suite and SRM Suite are integral to EMC’s software strategy, and meet the growing need for cost-effective, business-aligned IT management."

Michael Cruise, director of application infrastructure services, CompuCom Systems, said: "We’re obtaining great value from the Service Assurance and SRM suites. Having a single view into the customer’s infrastructure makes it much easier to manage these complex environments, helping us identify and resolve problems faster, with greater efficiency, and enabling us to deliver higher levels of service to our customers."

Bob Laliberte, senior analyst, ESG, said: "EMC is defining the market for software-defined storage. The enablement of IT optimization and analytics afforded by Service Assurance Suite and SRM Suite are the result of unprecedented transparency – transparency that only comes with powerful software and a simplified management layer. The integration of these suites with EMC ViPR means that this transparency is real-time and actionable, which are critical in IT organizations today."

The Service Assurance Suite and updated SRM Suite are available.