Beth Israel Deaconess Medical Center Deploying Simpana, CLARiiON, Celerra, Atmos and VNX

Beth Israel Deaconess Medical Center (BIDMC),
a teaching hospital of Harvard Medical School that is consistently named a Best Hospital in US News & World Report‘s annual rankings, has
deployed CommVault Systems, Inc.‘s
Simpana software to guarantee quality patient care through increased data
protection, simplified HIPAA compliance, and expedited access to vital medical
records.

Simpana software
replaced the hospital’s legacy backup solution to better safeguard nearly 2PB
of medical and patient data. The newly protected data includes more
than 400 clinical and business applications, and a BIDMC custom clinical
application called Center for Clinical Computing (CCC) that leverages
InterSystems CACHE, an object database that handles huge volumes of
transactional data.

BIDMC reports that its
decade-old data environment was fraught with performance and reliability
issues, and major gaps in reporting that made it difficult to manage backups,
requiring an inordinate amount of administrative overhead. To address these
problems, and an annual storage growth rate between 25 and 33%, BIDMC deployed Simpana software and several tiered storage solutions,
including EMC CLARiiON CX4, Celerra NS-960 NAS, Atmos cloud-based storage, and
VNX. BIDMC uses Simpana 9.0 SP6 to support 411 virtual guests on vSphere 4 and
5 (hosted on 37 physical servers) and about 300 physical machines. The team
currently enjoys a backup success rate of 99%.

Simpana software’s
single platform, centralized management and policy automation has enabled BIDMC
to enhance staff productivity and reduce overall administration costs through
more efficient data and information management. The team now spends 40%
less time on backups, and more time planning and strategizing for the future.

Flexible backup solution delivers
on
compliance demands, saves time

• Simpana
  software’s singular platform enables improved management, access and ability to
  recover data more efficiently and with less risk.
• Medical data requires long retention periods for best practices and HIPAA
  compliance, which exacerbated continuous growth and strained data protection.
• BIDMC now backups hundreds of clinical and operational applications, including
  BIDMC CCC EMR custom system.
• Flexible licensing provides BIDMC with flexibility in
  changing licenses without penalties in order to keep pace with its evolving environment.
• A reduction in time spent on daily backups of 5TB and weekly backups of 50TB
  has enabled the BIDMC backup and storage team to focus on strategic and
  long-term planning.

"We had a lot of problems over the
years and we weren’t getting the right answers or assistance. Our old platform
didn’t scale well and we had recurring issues with memory usage. We also tried
four different reporting approaches and none of them worked very well,"
said Michael Passe, IT storage architect for Beth Israel Deaconess Medical
Center. "We chose CommVault this
year because it was just a better solution. Instead of spending 60 to 70% of
our time on clinical, operational and business application backups, we’re
spending 20% of our time on backups, and we spend the rest of the timing
thinking about what’s next. When backup flares up in our industry, it’s
critical, and we’re spending a lot less time in emergency mode than we used
to…CommVault’s technology has proven that it can handle anything we bring in."

"The team at Beth Israel has embraced modern
data management and values its impact on compliance, reporting and, ultimately,
patient care excellence," said David West, SVP of WW marketing and
business development, CommVault. "They’ve
leveraged CommVault’s Simpana software to integrate with VMware and Atmos
cloud-based storage, and protect hundreds of clinical, business and custom
applications. They’re saving time and money, and now they can confidently plan
for the future instead of spending their days maintaining infrastructure."