Vicom Offers Third-Party Service for Active Storage Installations

Vicom
Systems, Inc., provider of transparent wire-speed data services and
solutions for systems and storage, announced the availability of third-party
service, support, and repair parts for resellers and end users of Active
Storage RAID systems.

The new services are designed to fill
the void created by the closure of Active Storage.

"Being
a long-time partner for Active Storage solutions, we share many of the same
customers and we have strong technical understanding of Active’s RAID systems.
Just as important, we have also sourced our RAID lines from the same supplier,
the Accusys, Inc. Consequently, Vicom’s decision to provide after-market
services and parts for Active Storage systems is a straightforward extension of
our existing storage business," said Horatio Lo, MD of Vicom Systems’
Video Storage Division.

Service,
Support and Repair Offerings
Vicom’s new service offerings include onsite
installation and support, backend Level 3 and Level 4 support, as well as sale
of repair parts and storage expansion options for Active Storage resellers and
customers. As a storage solution partner to Active Storage and other Apple
storage vendors, Vicom is already a familiar name to many Active customers and
resellers and the broader Apple video market. Vicom’s customers include Turner
Broadcasting System, Inc., KBS (Korean Broadcasting), NHK (Japan Broadcasting), and CCTV
(China Central Television).

Recommended
by Accusys
Vicom carries its own Vxr RAID line that is based
on the same Accusys RAID system used by Active Storage. As a result, except for
proprietary Active Storage implementations, Vicom expects to provide a service
transition for Active’s customers and resellers. Accusys agrees and has made a
clear recommendation in favor of Vicom.

Susyan Huang, CEO of Accusys, said: "Vicom is a proven provider of Apple video
storage solutions as well as a long-time Accusys partner, and we believe Vicom
is uniquely qualified to provide after-market support services for Active
Storage customers. In the absence of services from Active Storage, Vicom is our
recommended choice for service and support of Active’s RAID sites."

Service and support for Active Storage is available.