Dynasis Debuts Network Infrastructure Monitoring Service
Scanning for issues such low disk space
This is a Press Release edited by StorageNewsletter.com on March 6, 2013 at 2:53 pm
DynaSis
Integrated Systems Corp. announced the launch of a
high-availability
monitoring and alerting service.
The service conducts analysis and
inspection of customers’ on-site infrastructure and networks,
24/7/365, scanning for issues such as low disk space, servers being
overwhelmed by too many user requests and unable to process them, and
other problems that affect availability and performance. Offered at
no additional charge to DynaSis’ managed services customers, it adds
a layer of scrutiny on top of DynaSis’ network and infrastructure
management and maintenance solutions.
"We’re constantly introducing
improvements to increase the value of our services to customers, and
this monitoring solution is an example," said DynaSis,
president Dave Moorman. "Already, we have identified and
helped avert low disk-space issues in advance that have prevented
clients from reaching disk capacity and jeopardizing system
continuity."
With the cloud-based and automated
service, engineers in network operations center see a dashboard of
the customers’ infrastructure at all times. If issues arise,
engineers receive either an email, text message or phone
notification, depending on the urgency of the situation. In the case
of a physical limitation such as a low disk issue, engineers hear an
audible alert so they can notify the customer and increase disk space
allocations.
Should a customer bring a storage
device online, the service will detect that device, auto-configure
itself to monitor it, and send an alert of the activity to ensure it
was authorized. On the client side, the service installs a software
agent that monitors activity with no performance degradation. The
agent sends only outgoing signals to DynaSis’ network operations
center, eliminating the possibility the service could open
vulnerabilities in the client’s system.
"This intuitive, automated
service ensures our customers have the best possible operating
environment, around the clock," says Moorman. "We
can also retain event logs for up to one year, letting us identify
recurring trends, such as periods of high-capacity usage, that help
us make beneficial recommendations to our customers, moving forward."