Pivot3 Unveils Support and Professional Services Suite

Pivot3,
Inc. has launched a new professional
services package.

The professional services, which include training, installation and consulting
support, will accelerate and optimize the deployment and management of converged storage appliances for video surveillance, VDI and other storage
markets.

Pivot3 has invested in
the personnel and resources required to provide the expertise and capabilities
its customers need to ensure the performance, security and reliability of their
surveillance and IT platforms. The company has built a team
with an understanding of solution and market requirements to drive close
collaboration and project success with partners and customers. These
value-added services, such as technology and solution training, deployment
services and extended warranty options, will help
customers meet their business goals.

"Pivot3
delivers a high level of support to its go-to-market partners, enabling us to
ensure success in all of our project implementations," said Glenn
Heywood, area sales manager, Siemens Industry, Inc. "This professional services package affords us the expertise and
resources needed to ensure the operation, safety and dependability of the
solutions we deliver around its technology."

Pivot3 professional services deliver value
to systems integrators, VARs and end users by ensuring appliances are
supported proactively throughout product lifecycle, delivering customer
satisfaction. This approach enables partners in both the surveillance and VDI
markets to deliver support for end users, tapping into its
expertise to troubleshoot issues. On-site installation services
allow partners to deploy and configure Pivot3 platforms.

"Organizations today face complex IT and
surveillance solution challenges, including reduced budgets, insufficient staff
and an ever-increasing flow of business demands. With the professional services
package, we are able to collaborate with our partners to identify and meet
those challenges head-on," said Paul Kaeley, VP and GM of services,
Pivot3. "Pivot3 professional
services ensures peace of mind from system deployment to daily use, while
ensuring our customers maximize business success in their projects."