Reef Residences Chooses KineticD Cloud Backup

KineticD
(Acpana Business Systems, Inc.) announced its KineticCloud
Backup
for PCs’ market continuous data protection, powered by a proprietary,
Microsoft certified open file driver, provided Reef
Residences,
in Turks and Caicos Islands BWI, with the capability to restore eight
years of data that was lost due to an Outlook crash.

Leanne Karnehm,
reservations manager for the Caribbean
resort,
chose this solution nearly four years ago to backup their accounting,
reservation’s and developer’s personal computers, particularly its
Outlook files. When she realized that the manual process she had been
using wasn’t being done consistently, she took proactive measures to
prevent data loss and protect the resort’s valuable data assets.

When Karnehm began
having problems with Outlook, she called Microsoft support for
assistance. In the process of diagnosing the issue, the support team
ran a virus scan, only to have the program crash, taking with it 16GB
of data stored in the program’s .pst file. Unbeknownst to many
businesses the .pst file is a part of the program, including all
contacts, email and calendar events.

"Our
business relies on a variety of mission-critical software
applications to keep things running smoothly, including Outlook,"
said Karnehm. "When
I was told that our Outlook data, that contained more than eight
years of reservation information, legal documents, thousands of
correspondence emails and contacts had been erased, I was in total
shock. I called the KineticD support staff in a panic and was
thrilled to find that my data was safe and sound and they were able
to restore it back to the latest state of the application just before
the crash. The automatic and continuous data protection of KineticD’s
online backup service is a huge asset to our company. I can’t convey
my relief and appreciation at being able to restore this valuable
data. Most importantly the technical support staff were outstanding
in coaching and going above and beyond the call of duty to ensure the
backup was running again and that the restored data was recovered
properly."

KineticD’s
technology provides a stream of versions of backed up data –
including open files – to a local server, the cloud or both, pausing
while employee computers are in use and then resuming the backup as
soon as the user’s mouse is idle. More than 60,000 business users
worldwide utilize KineticD’s patented ‘Pause and Resume’ technology
to protect their businesses from critical data loss.

"Many
organizations are not aware of the value proposition of continuous
backup,"
said Jamie Brenzel, CEO, KineticD. "With
KineticD, employees are able to focus their attention on the business
at hand, while business owners can relax knowing that KineticD is
backing up their data, and protecting their assets."