ManageEngine Adds Storage Monitoring

ManageEngine, a trademark of Zoho Corp. and a real-time IT management company, announced support for storage monitoring in IT360, its integrated IT management solution.

The move continues the IT360 push into the DCIM (Data Center Infrastructure Management) arena with a unified dashboard and pre-integrated, out-of-the-box support for multi-vendor storage solutions.

The latest version of IT360 is available for download.

ManageEngine was highlighting the new IT360 features at the Gartner Data Center Conference in Las Vegas, December 3-6, 2012.

DCIM is a hot topic thanks to the rise in private cloud computing fueling data center growth. The private cloud and data center activity, however, has yet to spark corresponding advances in DCIM software. Simply put, discrete DCIM point solutions can’t provide the unified, real-time views needed to optimize the management of data center infrastructures. Companies that do want a single management console must integrate point solutions after the fact, on their own or via professional services engagement. IT360 creates a single console – out-of-the-box with no additional efforts – to give DCIM teams a unified, real-time view of their entire IT infrastructure assets.

"The DCIM market is ripe for a holistic solution that provides real-time IT visibility," said Sridhar Iyengar, VP of product management, ManageEngine. "We saw a lot of demand from our customers for in-depth monitoring of storage solutions, which are important components in data centers. With IT360, teams inside and outside the data center can monitor and manage their heterogeneous storage environments – and the rest of their IT infrastructure – from a single console."

Storage Monitoring with IT360
The latest version of IT360 supports multi-vendor SAN and NAS solutions for storage devices such as storage arrays, fabric switches, tape libraries, host servers and HBAs.

To see the list of supported vendors and devices

IT360 can now perform auto-discovery of storage devices from multiple vendors based on SNMP, CLI, SNIA SMI-S and vendor-specific algorithms. It can discover storage devices such as RAIDs, tape libraries, tape drives, FC switches, HBAs and host servers. The latest release of IT360 also allows customers to perform fault management activities by capturing sensor faults such as power supply, temperature, fan, battery and status change notifications from IT360’s unified console.

ManageEngine has previously made DCIM inroads with IT360’s integrated, ITIL-ready service management module for asset management. That module’s CMDB maintains a centralized database of all IT assets inside and outside the data center, so organizations can have a central, single-console repository of their assets to make decisions.

In addition, IT360 monitors all other network and application-based data center infrastructure including virtualized environment and cloud-based applications. The end-user monitoring module has helped customers to monitor and enhance their user’s application experience.

"Today, we are managing many customers’ infrastructure using IT360," says Larry Dutton, product manager at Redstone plc, the UK IT and network services company and an IT360 customer since 2010. "We are experts in IT, and customers expect us to bring innovation and best practices proactively to them. With ManageEngine, we have brought them a system that is relevant to their business requirements now and in the future."

IT360 with storage monitoring is available to download.

About IT360
The IT360 dashboard provides a 360-degree view across IT to proactively monitor performance. It is designed to monitor and manage IT infrastructures for medium and large enterprises, and adds a business context to monitoring IT resources to help the various stakeholders understand the impact of downtimes on the business. It comprises network performance, server and application performance, database performance, and end-user experience management for IT operations and an ITIL help desk for IT service management, all in one product. In addition to direct use by enterprises, IT360 is also available for MSPs who offer IT management. The latest version of IT360 will feature support for the management console on an iPad in addition to other features. IT360, with the latest iPad support, will ensure that business and IT users can keep track of key IT metrics and make informed and meaningful decisions in real time, anytime and anywhere, to ensure business continuity.

Worldwide, more than 65,000 established and emerging enterprises – including more than 60% of the Fortune 500 – rely on ManageEngine products to ensure the optimal performance of their critical IT infrastructure, including networks, servers, applications, desktops and more.